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Sr. IT Systems Analyst

Lawrenceville, GA, US • Posted 21 hours ago • Updated 9 hours ago

Contract W2

On-site

$25 - $33/hr

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

Microsoft
Real-time
Computer Science
Communication
Remote Support
Requirements Elicitation
Process Analysis
Microsoft Windows
Computer Hardware
Process Improvement
Technical Support
Documentation
Collaboration

Summary

IT Systems Analyst III (End User Services) | Long-term Contract | Onsite

Our client is seeking an IT Systems Analyst III to support End User Services within a large enterprise environment in Lawrenceville, GA. This is a hands-on desktop support role focused on troubleshooting hardware/software issues, supporting end-users, and maintaining system performance across a Microsoft-based environment.

This is a great opportunity for someone who enjoys being the go-to technical resource and solving real-time issues that impact day-to-day operations. The team is looking for someone who can operate independently, communicate effectively with users, and contribute to a stable, high-functioning IT environment. You'll gain exposure to enterprise-scale systems, work across teams, and play a key role in keeping operations running smoothly.

Contract Duration: Ongoing

Required Skills & Experience

Associate's degree in IT, Computer Science, or related field (or equivalent experience)
Strong experience providing technical support in a professional environment
Excellent troubleshooting skills across hardware, software, and user issues
Strong communication skills supporting both technical and non-technical users

Desired Skills & Experience

5+ years of enterprise-level desktop support experience
Experience supporting system implementations or upgrades
Strong requirements gathering and business process analysis skills
Experience working with cross-functional teams and vendors
Ability to resolve complex, high-impact technical issues

What You Will Be Doing

Tech Breakdown
70% Windows Desktop / End User Systems
20% Hardware & Peripheral Support
10% Security, Documentation & Process Improvement
Daily Responsibilities
80% Hands-On Technical Support
10% Documentation & Process Updates
10% Team Collaboration & Escalation

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 873733
Posted 21 hours ago

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