Patient Accounts Coordinator

Job Title: Support Coordinator I
Location: Torrance, CA
Duration: 13 weeks with possible extension
Target start date: 4/8/2026 (training will be done at our El Segundo, Arcadia or HC2 locations) - Torrance start date 5/4/2026
Work hours: 7:30am - 5pm
Dress code: Business casual
Parking/Cost: Free onsite
Interview Process (phone, video, in-person, etc.) - 1 Video/ TEAMS
What is the required levels experience, education? 1 to 2 years of healthcare experience / customer service experience

Job Description
Support Coordinator I serve as an entry level coordinator. The position provides strong customer service and performs
administrative support for patients resulting in optimum patient satisfaction and clinic operation. Excellent interpersonal and
communication skills to coordinate multiple appointments with many multi-specialty clinical services. Participate in a variety
of duties associated with daily clinic preparation process, from customer service, message distribution, heavy phone
answering, clinic/procedure scheduling, encounter registration, and referrals management. Performs other duties as
assigned.

What are the must-Haves (3–5)

• Front Desk experience, Customer service experience
• 1–2+ years of healthcare scheduling, patient access, or front office experience preferred
• Healthcare or medical office scheduling experience
• Strong customer service and patient communication skills
• Experience working in EMR/EHR systems
• Ability to multitask in a fast-paced clinic environment
• Clean-cut, professional appearance

Nice-to-Haves (3–5)

• Orthopedics or specialty clinic experience
• Insurance verification or referrals knowledge
• Bilingual (Spanish preferred)
• Prior access center or patient navigation experience

Required Experience / Education

• High school diploma or equivalent required