Bilingual Korean - Tech Support (IT Helpdesk)@ Rockville, MD

Rockville, MD, US • Posted 3 hours ago • Updated 1 hour ago
Contract Independent
Contract W2
On-site
Fitment

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Job Details

Skills

  • Asset Management
  • PC Support
  • Configure software
  • hardware settings
  • IT ticketing

Summary

Job Role: Tech Support (IT Helpdesk)

Location: Rockville, MD

Duration: Long Term Contract

Bilingual Korean Mandatory

Requirements:

  • Education: Associate degree in Computer Science, IT, or equivalent work experience
  • Experience: 1 3 years of experience in technical helpdesk or desktop support roles
  • OS Knowledge: Proficient in configuring and troubleshooting Windows OS environment
  • Hardware Skills: Hands-on experience assembling, repairing, and diagnosing PCs and laptops
  • Soft Skills: Strong communication skills with a customer-centric mindset
  • Problem Solving: Ability to diagnose basic network and software issues methodically

Nice to have qualifications:

  • Certifications: CompTIA A+, Network+, or Microsoft Certified Fundamentals
  • Directory Services: Basic experience managing user accounts in Active Directory
  • Enterprise Tools: Familiarity with ITSM ticketing tools (e.g., ServiceNow, Jira Service Desk)

PALNAR, the trade name of Palayekar Companies Inc. founded in 1997, delivers global software and technology services. Headquartered in Cranbury, New Jersey - United States, with operations in India (Noida and Goa), PALNAR provides software consulting, development, IT Support service and ongoing technology support worldwide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10217801
  • Position Id: 2026-7217
  • Posted 3 hours ago
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