Business Systems Analyst - Process Optimization

Description

We are looking for a Business Systems Analyst - Process Optimization to support workflow improvement and operational excellence within a healthcare environment in Greenville, South Carolina. This Long-term Contract position will focus on examining current business processes, identifying opportunities for greater efficiency, and helping teams implement practical, scalable solutions. The role works closely with stakeholders, analysts, and technical partners to turn operational needs into data-informed recommendations that improve performance and support automation efforts.

Responsibilities:
Evaluate existing operational workflows and create clear documentation for both current processes and proposed improvements.
Examine business activities and data trends to uncover bottlenecks, inefficiencies, and opportunities for process enhancement.
Develop actionable recommendations that improve performance, reduce manual effort, and support sustainable operations.
Work with technical and business teams to define requirements for automation and process improvement initiatives.
Support solution validation through test planning, user acceptance activities, and implementation readiness efforts.
Partner with stakeholders across functions to assess priorities and align improvement projects with organizational objectives.
Prepare and deliver concise summaries, insights, and recommendations for managers and leadership teams.
Use tools such as Power BI and process-mapping applications to analyze information and communicate workflow design effectively.

Requirements

Bachelor's degree in business, analytics, healthcare administration, information systems, or a related discipline.
At least 3 years of experience in business analysis, operations improvement, process optimization, or a similar function.
Hands-on experience with process mapping tools such as Visio, Lucidchart, or comparable platforms.
Strong analytical ability with experience translating data into practical business recommendations.
Excellent communication and stakeholder engagement skills in cross-functional environments.
High attention to detail with a consistent focus on efficiency, accuracy, and continuous improvement.
Experience working with data analysis tools and business systems, including Power BI and EHR-related environments.
Familiarity with automation initiatives and methodologies such as Lean or Six Sigma is preferred.

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