Innova Solutions, Inc
Innova Solutions, Inc

Data Analyst- Digital Partnerships

Houston, TX, US • Posted 60+ days ago • Updated 1 day ago
Contract W2
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

Summary

A client of Innova Solutions is immediately hiring for a Data Analyst- Digital Partnerships.

Position type: Full-time, Contract
Duration: 12 months, possible extension
Location: Houston, TX (Hybrid)

About the Role:
The Digital Partnership Specialist plays a critical role in ensuring the day-to-day success of third-party broker partnerships. This position is responsible for automating routine processes, analyzing partner data for accuracy, systematically updating and validating partner data, and providing comprehensive support to the broker partnership team. The Specialist will leverage technical expertise to streamline workflows, maintain effective communication, track open broker projects to ensure timely progress, and help drive scalable growth aligned with organizational objectives.

Key Responsibilities
  • Creating and maintaining timelines, task lists, and deadlines for new digital brokers, assisting in automating tracking and any necessary routine communications
  • Serve as a point of contact for broker support needs, routing issues to the place and tracking resolution through to closure.
  • Identify and design AI-powered workflows to automate reoccurring tasks and improve efficiency.
  • Support broker integration health by monitoring errors and issues, coordinating troubleshooting with IT and broker team, and helping maintain visibility through dashboards and recurring reporting.
  • Assist with broker API regression testing and proactive alerting/triage failures or schema changes to improve reliability.
  • Perform recurring data validation and exception handling for partner enrollments and reporting, reducing manual rework and improving accuracy.
  • Support commission reporting workflows by identifying discrepancies, coordinating corrections, and partnering with internal teams to ensure timely processing.
  • Triage and route partner-related customer care issues and complaints; coordinate investigation and response with internal teams to protect customer experience and meet SLAs.
  • Support partner reviews processes; maintain templated responses for common scenarios where appropriate, automating as needed.
  • Support lead intake through qualification, routing, and partner onboarding support; maintain dashboards and visibility into lead status and partner performance.
  • Identify recurring broker pain points and implement improvements (automation, standard workflows, templates, self-service reporting) to increase scalability and reduce risk.

Required Qualifications:
  • Bachelor''s degree in business, analytics, or related discipline
  • 3+ years in support role or similar
  • 2+ years working directly with AI, machine learning, data-driven products to automate key processes
  • Ability to standardizes and automate repeatable work to scale capacity
  • Proficiency with AI workflow orchestration or automation tools (e.g., Power Automate or similar)
  • Familiarity with APIs/integration monitoring concepts and issue triage workflows
  • Proficiency in Microsoft Excel and PowerPoint; ability to analyze data, identify trend

Preferred Qualifications
  • Knowledge of AI/ML foundations
  • Experience with KPI and value-tracking dashboards
  • Experience with automating and supporting data reconciliation, exception reporting, commissions/billing support, or operational audit processes
  • Experience supporting partner ecosystems, marketplaces, or third-party integrations
  • Experience with enterprise platforms/tools
  • Proficiency in artificial intelligence, data literacy, change programs
  • Professional Certifications not all required but will be considered favorably

Core Competencies
  • Expertise in portfolio planning, project management, performance measurement, and compliance.
  • Adaptability and problem-solving mindset, thriving in complex, fast-paced environments.
  • Exceptional ability to influence across technical and non-technical teams.
  • Proven success delivering high-impact, high-visibility work in complex environments with competing priorities.

Qualified candidates should APPLY NOW for immediate consideration!
This position is only open to applicants who can be engaged on a W-2 basis.
Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.   ASK ME HOW.
Thank you!

Ajay Kumar
310-975-8594
ajay.kumar3@innovasolutions.com

PAY RANGE AND BENEFITS:
Pay Range*:  $32.00 - $35.00 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate''s education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:
  • Named One of America’s Best Employers for New Grads by Forbes (2024
  • Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
  • One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
  • One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
  • Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
  • One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
  • AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend  and earn $250-$1,000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.  If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed.  Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.   Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - innovasolutions.

 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10115307
  • Position Id: 1017028
  • Posted 30+ days ago
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