Product Manager

Description

We are looking for a Product Manager to guide the direction of a workforce-focused product serving healthcare organizations in San Diego, California. This Long-term Contract position will shape strategy by connecting customer needs, operational realities, and measurable business outcomes across staffing, finance, HR, and clinical leadership. The ideal candidate brings strong product judgment, a deep understanding of workforce-related challenges, and the ability to turn complex insights into a clear product path that delivers meaningful value.

Responsibilities:
Lead product direction by ensuring the team focuses on meaningful customer and business problems rather than feature delivery alone.
Build a strong understanding of workforce planning, staffing operations, nursing leadership, finance, HR, and vendor management to inform product decisions.
Convert customer pain points, market opportunities, and desired outcomes into a practical product strategy and sequencing approach.
Evaluate and prioritize high-impact opportunities such as unified data visibility, confidence in staffing data, demand forecasting insight, supply optimization, guided decision support, cost control, workflow collaboration, and compliance support.
Define and track success measures tied to business impact, including staffing efficiency, labor cost reduction, internal fill improvement, forecasting adoption, and confidence in workforce data.
Partner with cross-functional stakeholders across operations, finance, IT, legal, compliance, and leadership to align on direction while maintaining focus on user needs and outcomes.
Use discovery methods such as interviews, assumption testing, prototype evaluation, concierge testing, and business-case analysis before committing to complex product investments.
Apply data fluency to challenge inconsistent metric definitions and clarify how key workforce measures are interpreted across teams and facilities.
Make informed prioritization decisions in ambiguous situations and identify the best entry point for product adoption and value creation.
Connect product performance indicators to broader organizational results such as reduced agency spend, lower avoidable overtime, faster staffing gap resolution, and less manual reconciliation effort.

Requirements

Proven experience in Product Management, ideally within healthcare, workforce technology, or other complex operational environments.
Strong knowledge of Agile Scrum practices, including backlog refinement and cross-functional delivery collaboration.
Demonstrated ability to work with enterprise SaaS or SaaS platform products in data-rich business settings.
Experience using tools such as Atlassian Jira for backlog management, prioritization, and issue tracking.
Solid understanding of metric-driven product development, experimentation, and outcome-based decision-making.
Ability to engage effectively with diverse stakeholders while balancing customer needs, business goals, and operational constraints.
Comfort working with ambiguous problem spaces and translating broad challenges into focused product initiatives.
Strong analytical and communication skills with the ability to assess product viability, adoption factors, and measurable business value.

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