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IT Desktop Support Enginner

Atlanta, GA, US • Posted 17 hours ago • Updated 17 hours ago

Part Time

No Travel Required

On-site

Depends on Experience

Axiom Technologies LLC

Fitment

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Job Details

Skills

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Summary

Desktop Support Engineer (On-Demand / Contract)

Job Description

We are seeking a reliable and technically skilled Desktop Support Engineer to provide onsite IT support for enterprise clients on an on-demand basis. This is a field support role ideal for independent contractors who are responsive, customer-focused, and experienced in desktop and basic network troubleshooting.

Assignments will be provided as support requests arise. Engineers must be available to travel to client locations and provide hands-on technical assistance.

Responsibilities

Provide onsite desktop and IT support for end users at client locations
Troubleshoot and resolve issues related to Windows desktops, laptops, printers, and peripherals
Install, configure, and maintain hardware, operating systems, and enterprise applications
Support LAN/network connectivity troubleshooting
Perform hardware replacement, upgrades, and device installations
Use console access for basic network troubleshooting when required
Document service activities and provide updates to the Service Delivery Team
Follow client IT policies, procedures, and security guidelines

Required Skills

Strong knowledge of Windows operating systems and desktop environments
Experience with hardware troubleshooting and replacement
Basic networking knowledge including LAN, switches, and routers
Ability to troubleshoot printers and peripheral devices
Strong communication and customer service skills
Ability to work independently in onsite environments

Required Tools

Engineers must carry:

Windows laptop
LAN cable
Console cable
Screwdriver toolkit
Basic IT troubleshooting tools

Work Model

On-demand / field support role
Assignments shared by the Service Delivery Team
Engineers contacted via phone or email for support requests
Site details, reporting time, and SPOC information shared before each assignment
No guaranteed working hours

Contract Type

Independent Contractor (1099)
No employee benefits included

Preferred

Prior field support or desktop support experience
Experience supporting enterprise environments
Flexible availability and quick response time

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91132393
Position Id: 8990669
Posted 17 hours ago

Company Info

About Axiom Technologies LLC

Axiom Technologies was founded in 2014 as a strategic partner to work closely with System Integrators globally. Our goal is to ensure the success of our clients’ businesses with ideas built on experience. We work with our customers closely to deliver solutions as one team throughout the transition, implementation, and BAU. With continuous client contact through every phase of our Services Delivery Architecture, we ensure that we meet their needs and exceed their expectations.

The spirit of Axiom Technologies is the core of Axiom Technologies. These are our Values. It is about who we are. It is our character. A leading Global IT services and solutions provider, Axiom Technologies is focused on helping customers solve complex business challenges using innovative technology solutions. We help our clients with Managed IT outsourcing, Procurement Services, Global Infrastructure Maintenance Hardware Support (AMC), & Resource fulfilment, helping them with their deliverables. Axiom Technologies combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem.

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Swetha Amara

Recruiter @ Axiom Technologies LLC

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