Product Change management Lead :: Onsite :: W2 Position

Role: Product Change Management Lead

Location: Bay Area, CA / Plano, TX / Columbus, OH / Chicago, IL / New York, NY / Jersey City, NJ

Experience Required: 13+ Years

Position Overview

We are seeking an experienced Product Change Management Lead to drive governance, compliance, and operational readiness across product launches and strategic initiatives. This role will serve as a key liaison between product, risk, compliance, and operational teams, ensuring all releases meet business control requirements and are audit-ready. The ideal candidate will have a strong background in product governance, release management, and control function engagement within highly regulated environments.

Key Responsibilities

• Lead end-to-end change governance activities for product launches and major releases.
• Ensure compliance with organizational policies, regulatory requirements, and control standards.
• Deliver audit-ready documentation, evidence, and reporting by maintaining validation artifacts, including test plans, execution results, approvals, and sign-offs.
• Coordinate and manage go-live readiness activities, ensuring all launch conditions, dependencies, and operational requirements are successfully completed.
• Partner with Information Security, Risk, Compliance, and other control functions to facilitate reviews, approvals, and attestations.
• Validate operational procedures, support models, and post-launch monitoring processes prior to production deployment.
• Track and report key change management metrics, risks, issues, and dependencies throughout the release lifecycle.
• Drive continuous process improvement by analyzing change impacts, operational outcomes, and lessons learned to reduce recurring issues and enhance delivery effectiveness.
• Facilitate stakeholder communication and governance forums to ensure alignment across business and technology teams.

Required Qualifications

• 13+ years of experience in Product Change Management, Product Governance, Release Management, or Program Management.
• Proven experience working with control functions, including Information Security (InfoSec), Risk Management, Compliance, and Audit teams.
• Strong understanding of governance frameworks, operational controls, and regulatory compliance requirements.
• Experience managing go-live readiness, release approvals, and production deployment governance.
• Proficiency with workflow and tracking tools such as JIRA, ServiceNow, or similar platforms to manage approvals, attestations, and change records.
• Excellent stakeholder management, communication, and organizational skills.
• Ability to manage multiple initiatives and drive results in fast-paced, cross-functional environments.

Preferred Qualifications

• Experience within Financial Services, Banking, FinTech, or other highly regulated industries.
• Knowledge of audit processes, operational risk management, and enterprise change governance frameworks.
• Strong analytical mindset with experience leveraging metrics and reporting to drive continuous improvement.