Network Intern Firewall Technician - Information Technology Division

Position Information

Kickstart your career in networking! As a Network Intern - Firewall Technician, you'll gain hands-on experience supporting network services within TxDOT. Working alongside experienced Network professionals, you'll assist with firewall request tracking, documentation, committee coordination, and process improvement while developing valuable technical and business skills in a real-world IT setting.

Benefits and Perks

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

Position Description

The Network Intern - Firewall Technician provides administrative, coordination, documentation, and entry-level technical support to the Network and Security teams in support of the Firewall Rule Committee (FRC) process. This position offers hands-on exposure to enterprise networking, firewall governance, cybersecurity operations, change management, and IT service delivery within a large statewide network environment. The intern will assist with firewall rules analysis, tracking firewall requests, preparing committee materials, documenting decisions, maintaining records, and supporting process real-world technical experience in a controlled and low-risk environment while supporting operational efficiency and workforce development.

Essential Duties:

Assist with tracking and coordinating firewall rule requests through the review and approval process.

Review requests for completeness, maintain status records, and document committee decisions and follow-up actions.

Support weekly Firewall Rule Committee meetings and communicate with requesters regarding needed information or approvals.

Gain hands-on exposure to enterprise firewall operations, network security concepts, and change management processes.

Review firewall rules and configurations under supervision using authorized read-only access.

Shadow network and security engineers and participate in training related to networking and cybersecurity operations.

Prepare meeting materials, maintain tracking logs, and document action items and decisions.

Assist with development and maintenance of Firewall Rule Committee procedures, documentation, and reference materials.

Generate status reports, maintain records, and support process improvement initiatives.

Other duties as assigned.

Minimum Qualifications:

Education:

Must be a student in high school or other educational institution or accepted into a college, university or educational institution.

Other Conditions:

• Must be at least 16 years of age, a student currently enrolled in high school or any institution of higher education to include a trade/vocational school.
• Employees at least 18 years of age with valid driver's license may be assigned driving duties and may use power tools.

Preferred Qualifications:

Competencies:

Research and analysis methodologies

Maintaining effective working relationships with others

Collecting, sorting and compiling data

Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management

Preparing correspondence/documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency

Using standard office equipment

Using computers, applicable programs, applications, and systems

Maintaining a safe and effective working relationship with others

Follow verbal and written instructions

Follow applicable safety standards, practices and procedures

Protects sensitive and confidential information

Physical Requirements and Working Conditions:

• Subject to environmental conditions; protection from weather but not temperature changes
• Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
• Sitting - prolonged periods of time
• Standing-prolonged periods of time
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please read the Standard Conditions of Employment (TxDOT) for all positions.