Judge Group, Inc.
Judge Group, Inc.

PTC - Technical BA

Harrisburg, PA, US • Posted 2 hours ago • Updated 2 hours ago
Contract Independent
On-site
Compensation information provided in the description
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Job Details

Skills

  • PTC
  • Business Analytics
  • Reengineering
  • Business Process
  • Requirements Elicitation
  • Process Analysis
  • As-is Process
  • Workflow
  • Process Flow
  • User Stories
  • Microsoft Azure
  • DevOps
  • ADO
  • Feasibility Study
  • KPI
  • Visualization
  • Collaboration
  • Test Scenarios
  • Scripting
  • End-user Training
  • Project Documentation
  • PMO
  • Reporting
  • Billing
  • Collections
  • Invoices
  • Finance
  • Accounting
  • Payments
  • Microsoft
  • Customer Engagement
  • Customer Relationship Management (CRM)
  • SAP
  • SAP HANA
  • FICA
  • Mediation
  • Analytics
  • Cloud Computing
  • Data Migration
  • Extract
  • Transform
  • Load
  • Legacy Systems
  • Software Development Methodology
  • Agile
  • Business Analysis
  • Problem Solving
  • Conflict Resolution
  • Communication
  • Stakeholder Management
  • Project Management
  • Financial Software
  • ITIL
  • IT Service Management
  • Privacy
  • Marketing

Summary

Location: Harrisburg, PA
Salary: $80.00 USD Hourly - $100.00 USD Hourly
Description: Our client is currently seeking a PTC - Technical BA

Technical Business Analyst

Location : remote

Contract 3+ months

Experience

Minimum 3 years as a Business Analyst or Technical Analyst in a technology-driven environment.

Role Overview

We are seeking a Technical Business Analyst to support enterprise system initiatives. The role involves gathering requirements, reengineering business processes, and ensuring successful solution delivery across financial, customer, and technical domains.

Key Responsibilities
  • Lead requirements gathering and business process analysis.
  • Facilitate workshops to capture As-Is processes and design To-Be workflows.
  • Translate requirements into Service Blueprints, Process Flows, Agile Features, and User Stories.
  • Document and track deliverables in Azure DevOps (ADO).
  • Conduct feasibility studies and recommend process/system improvements.
  • Define and monitor KPIs with clear ownership and visualization.
  • Collaborate with development teams to ensure successful implementation.
  • Develop test scenarios/scripts and support end-user training.
  • Maintain comprehensive project documentation aligned with PMO standards.
  • Work independently while building strong relationships with stakeholders.

Technical Areas in Scope
  • Reporting - Tolling and non-tolling reports for internal/external users.
  • Transaction Processing - Customer roadway usage and fee assessment.
  • Billing & Invoicing - Accurate fiscal accounting of transactions.
  • Collections & Enforcement - Handling unpaid invoices.
  • Financial Posting & Reconciliation - Ensuring proper accounting.
  • Payments - Supporting multiple customer payment channels.
  • CRM - Microsoft CE CRM preferred; experience with modern CRM solutions accepted.
  • SAP S4 HANA - Modules: BRIM, FICA, Convergent Mediation, Analytics Cloud.
  • Data Migration (ETL) - Export, transform, load from legacy systems.

Desired Skillset
  • Experience in at least 3 technical areas listed above.
  • Strong knowledge of SDLC and Agile methodologies.
  • Proficiency in business analysis tools and techniques.
  • Excellent problem-solving, communication, and stakeholder management skills.
  • Familiarity with project management tools (e.g., MS Project).
  • Background in Enterprise Business Solutions, especially financial systems.
  • Exposure to ITIL / ITSM practices.

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: cxjudgpa
  • Position Id: 1125145
  • Posted 2 hours ago

Company Info

About Judge Group, Inc.

The Judge Group, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better.

Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India. The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications.

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