Description A respected national company located northwest of Oklahoma City is seeking an experienced Helpdesk / Desktop Support Specialist to join their team. This is an excellent opportunity to leverage your IT support skills in a collaborative and service-oriented environment. Apply now to start your next chapter supporting technology and users at a dynamic and growing company! Company offers very competitive benefits and a great work environment.
Key Responsibilities:
- Provide end-user support for Microsoft 365 applications, hardware, software, desktops, laptops, and printers.
- Diagnose and resolve technical issues efficiently, maintaining high customer satisfaction
- Communicate technical information clearly with users in both English and Spanish
- Document incidents and resolutions in the ticketing system
- Collaborate with IT team members to solve problems and implement new solutions
Requirements Requirements:
- 2 + years of detail oriented of both helpdesk and desktop support experience
- Proven experience supporting Microsoft 365 applications
- Fluent in Spanish and English
- Strong customer service orientation and positive, team-focused attitude
- Willingness and ability to work on-site four days a week.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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