Training UX support

Hybrid in Columbus, OH, US • Posted 2 hours ago • Updated 2 hours ago
Contract Independent
Contract W2
12 Months
Hybrid
$70 - $90/hr
Fitment

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Job Details

Skills

  • HTML
  • Design
  • Content

Summary

IOP is seeking a contractor position that is needed to handle the duties and responsibilities of the currently vacant Training Developer position on the IOP UX Team.

This position requires a unique combination of technical skills and communication skills that is difficult to find within the constraints of State employment

This resource will provide training, guidance, and product support for 1200+ agency, board, and commission (ABC) users who use the IOP Platform to create and maintain content for their websites and applications. This role will be crucial in maintaining IOP's new training curriculum that supports Contentful CMS users. This resource will also be critical in providing UX support that is needed to migrate the 160+ websites from the old HCL CMS to the new CMS.

This resource will support IOP in communicating to ABC users, through various channels, when it comes to issues and upcoming changes related to IOP-supported applications and websites.

Additionally, this resource will provide day-to-day support to ABC users who have questions or issues when it comes to using the following IOP applications to update and maintain their public-facing websites:

HCL CMS

Contentful CMS

Cloudinary

Form.IO

Audience Manager

Developer Portal

Skills Table:

Training curriculum management; Employee training & development; Training methodologies
Required
Web design, user interfaces and user experience; and tools including HTML and image editing
Required
Information Architecture principles
Required
User journey, User Studies, Journey Pathing
Required
Vendor relations
Required
Technical Skills Required: Content Management Systems (CMS)
Required
Technical Skills Required: Contentful
Required
Training Development Software
Required
Basic understanding of HTML, CSS, and/or JavaScript
Required
Agile Methodology
Required
Understanding of the HCL Web Content Manager portal tool
Highly desired
Experience with the InnovateOhio Platform or similar government platforms
Highly desired
Understanding of Ohio State Government Processes and Regulations
Highly desired
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91103975A
  • Position Id: 9021327
  • Posted 2 hours ago
Contact the job poster
Archal Kumar Srivastva

Archal Kumar Srivastva

Recruiter @ Atash Enterprises, LLC
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