Job Title: Global Supply Chain BPO
Job Location: Santa Monica, California
open to remote if necessary but prefer someone to be on site 3 days/wk
Job Duration: 12 months
Reason for Hiring
To support Global ERP Business Process initiatives and ongoing system enhancements across the Global Supply Chain organization.
Key Competencies
Proactive, solution-oriented mindset
Strong learning agility and commitment to contribution
Ability to lead by example
Effective negotiation and stakeholder management skills
Strong cross-functional collaboration
High level of accountability
Required Skills and Experience
Deep functional expertise in Oracle E-Business Suite (EBS) systems with hands-on experience supporting enterprise-scale solutions with end-to-end process mindset.
Minimum 10 years of functional experience as an ERP Business Analyst or in a comparable role
Strong end-to-end understanding of Order-to-Cash (OTC), Plan-to-Deliver (PTD), and Finance business processes and Oracle EBS processes.
Proven ability to translate business requirements into clear functional specifications and test scenarios
Experience managing ERP enhancements and system changes within governed change management frameworks
Strong experience planning and executing User Acceptance Testing (UAT), including defect triage and business sign-off
Familiarity with validation and compliance requirements in regulated environments
Strong stakeholder management and cross-functional communication skills
Ability to work independently in a fast-paced, global environment with strong accountability
Key Responsibilities
Serve as a member of the Global ERP Business Process Owner (BPO) team
Represent the ERP BPO function in site-specific and global initiatives including product launches, system enhancements, tech transfers, and site specific or GSC prioritized projects
Partner with business stakeholders to gather requirements and manage enhancement requests
Plan, coordinate, and approve User Acceptance Testing (UAT) activities
Collaboration with Change Owners to ensure accurate documentation and compliance
Work closely with IT to ensure system enhancements meet business requirements
Partner with Quality Engineering to ensure validation and compliance standards are met
Develop, maintain, and review work instructions and related documentation
Provide ERP impact assessments during change control and socialization forums
Perform additional duties as assigned by leadership
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