Tech Support Manager

Description

We are looking for a Tech Support Manager to oversee inventory and asset operations for a fast-paced organization in Little Rock, Arkansas. This role is responsible for ensuring equipment, technology, and operational materials are accurately tracked, properly maintained, and available when needed. The ideal candidate brings a strong command of asset control practices, cross-functional coordination, and data-driven decision-making to improve visibility, compliance, and cost efficiency.

Responsibilities:
Oversee the complete asset and inventory lifecycle, from acquisition and intake through assignment, upkeep, auditing, and final disposition.
Maintain dependable inventory records and provide clear, up-to-date tracking of assets across multiple sites or operational areas.
Perform scheduled counts, reconciliations, and compliance reviews to verify accuracy and address inconsistencies promptly.
Evaluate stock levels and usage patterns to identify shortages, excess supply, and aging or outdated inventory before they impact operations.
Partner with procurement, operations, IT, warehouse teams, and external suppliers to support the timely delivery and deployment of equipment and materials.
Manage company-owned assets such as hardware, tools, technology devices, warehouse equipment, and other operational resources.
Establish and refine inventory control methods, documentation standards, and governance practices to strengthen accountability.
Produce reports and analysis on asset utilization, loss prevention, depreciation, and cost-saving opportunities to support planning and budgeting.
Investigate missing, damaged, or mismatched inventory records and implement corrective actions to reduce future discrepancies.
Administer asset identification processes, including tagging, barcode tracking, serial number management, and supporting documentation.

Requirements

Bachelor's degree in Supply Chain, Business Administration, Operations Management, Information Systems, or a related discipline, or equivalent relevant experience.
At least 3 years of experience in inventory management, asset control, warehouse operations, logistics, or IT asset administration.
Hands-on experience using inventory platforms, asset tracking applications, or enterprise resource planning systems.
Solid knowledge of inventory governance, asset lifecycle oversight, and reconciliation best practices.
Strong analytical thinking, organization, and problem-solving capabilities.
High attention to detail with the ability to manage competing priorities in a dynamic work environment.
Familiarity with barcode tools, asset tagging methods, serial number tracking, and inventory automation technologies.
Industry experience in environments such as manufacturing, healthcare, logistics, distribution, warehousing, or enterprise IT is preferred.

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