Job Title: Career Coach
Location: St. Joseph County – South Bend, IN 46628
Responsibilities:
· Manage a caseload of participants and provide work readiness counseling and mentoring
· Assess participant competencies, work history, education, skills, and barriers to employment
· Conduct ongoing individual meetings related to job search, job retention, and job readiness
· Develop individualized employment plans for short- and long-term goals
· Maintain information on area resources and employers
· Track participant accountability, attendance, and employment retention
· Notify government agencies when a participant loses or reduces work hours
· Maintain periodic contact to assess job retention and advancement issues
· Provide training and employment advancement information
· Monitor participant progress toward self-sufficiency
· Maintain accurate electronic and paper case files
· Provide case management focused on self-sufficiency
· Facilitate access to education, training, and employment services
Qualifications:
· Associate’s degree or 12 months of related work experience
· Strong verbal and written communication skills
· Demonstrated customer service skills
· Familiarity with local communities and resources
· 1-3 years of workforce development or related experience preferred
Travel Requirement: Frequent local travel
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