Service Management Consultant

Hybrid in San Diego, CA, US • Posted 1 day ago • Updated 1 day ago
Contract W2
12 Months
No Travel Required
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Acceptance Testing
  • Collaboration
  • Customization
  • Documentation
  • Finance
  • Functional Design
  • Payments
  • Pricing
  • Regression Testing
  • SAP
  • SAP HANA
  • Service Management
  • System Integration Testing
  • Test Scripts
  • Workflow

Summary

Job Description for Service Management:

 

  • Lead the design and implementation of SAP S/4HANA Service Management processes, including:
    • Service orders
    • Contracts and subscriptions
    • Billing and revenue integration
  • Design and configure Solution Quotations for complex, multi‐component service offerings (e.g., product + service bundles, subscription‐based services, usage‐based services).
  • Define pricing, configuration, and dependency logic using Solution Quotation and related frameworks.
  • Collaborate with business stakeholders to gather and document requirements, conduct fit‐to‐standard analysis, and identify gaps.
  • Evaluate alternatives to workflow‐based overrides or heavy customization, validations, and approval mechanisms.
  • Ensure alignment with cross functional processes, including:
    • Finance, Revenue recognition
    • SD / Order Management
    • Digital payments and invoicing
  • Lead or support SIT, UAT, and regression testing activities for Service Management and Solution Quotation scenarios.
  • Prepare test scripts, execute test cycles, and support defect resolution.
  • Support cutover, go‐live, and post‐go‐live stabilization activities.
  • Produce high‐quality documentation, including:
    • Functional Design Specifications
    • Process flow diagrams
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10109811
  • Position Id: 9009819
  • Posted 1 day ago
Contact the job poster
Neha Taksande

Neha Taksande

Recruiter @ DCM Infotech Limited
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