ELM Application Support Developer

Plano, TX, US • Posted 6 hours ago • Updated 6 hours ago
Contract Independent
Contract W2
No Travel Required
On-site
$55 - $65/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • DOORS Classic
  • ELM
  • IBM Rational DOORS
  • Application Support
  • Application Lifecycle Management
  • Quantum Mechanics

Summary

We are seeking an experienced ELM / ALM Engineer with hands-on experience in DOORS Classic and ALM toolsets to support software development, application support, and configuration management activities. The role requires collaboration across cross-functional teams in a fast-paced, client-focused environment.

 

Key Responsibilities:

  • Provide development support for bug fixes and enhancements across ELM modules.
  • Ensure 24x7 coverage for P1 & P2 incidents.
  • Handle P3 & P4 functional tickets during US EST business hours (8:00 AM – 5:00 PM).
  • Deliver administrative support during business hours with on-call availability for critical incidents.
  • Collaborate with cross-functional teams to ensure satisfaction and continuous improvement.
  • Maintain SOPs, knowledge base articles, and operational documentation for ELM tools.

 

Required Skills / Qualifications:

  • 4+ years of experience in software development or application support.
  • Hands-on experience with DOORS Classic and myAspire.
  • Experience with DOORS in insulation or related modules is a plus.
  • Strong experience with ELM / ALM tools.
  • Excellent learning agility, client-focused mindset, and ability to work independently.
  • Strong verbal and written communication skills.
  • Ability to thrive in a collaborative and fast-paced environment.

 

Tools & Technologies:

  • Core ELM Modules: JTS, LDX, DCC, CCM, AM, QM, RS, RELM, RM, LQE, RPEN, JAS
  • Backup Support and configuration management experience

 

 

Education:

  • Bachelor’s degree in Computer Science, Engineering, or a related field

 

Work Schedule:

  • Onsite in Plano, TX
  • 24x7 coverage for critical incidents as required
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10378866
  • Position Id: TBA
  • Posted 6 hours ago
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