About ITC Infotech:
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Retail, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of
traditional and newer business models, as a long-term sustainable partner.
Role Summary
We are seeking a results-driven Technical Delivery Manager (TDM) to own end-to-end delivery for a multi-track Data Engineering program in the Retail domain. This role leads delivery across a modern data stack including Postgres, Snowflake, Databricks, Kafka, and Airflow, driving predictable execution, engineering excellence, and continuous optimization. You will lead a ~20-person delivery team (cross-geo), with onsite/NA team members reporting directly and strong coordination across matrix/offshore teams. The role is highly stakeholder-facing, partnering with customer Directors, Tech Managers, Program/Project Managers, Product Management, BSAs, Engineers, and Architects.
The ideal candidate brings services-delivery leadership, technical fluency in data engineering, and practical experience leveraging AI/automation to improve delivery speed, quality, and operational efficiency.
Required Qualifications
- 15+ years in technology delivery with 7+ years leading data engineering programs/projects in a services/consulting environment.
- Proven success delivering multi-track programs with complex dependencies and senior stakeholder engagement.
- Strong technical fluency in:
- SQL (advanced) and Python
- Kafka (streaming/event-driven delivery patterns; producer/consumer concepts; reliability considerations)
- Airflow (DAG design concepts, scheduling, SLAs, dependency and failure handling)
- Databricks/Spark fundamentals and pipeline delivery
- Snowflake fundamentals including performance/cost considerations
- Postgres fundamentals (query design/performance basics)
- Working knowledge of data engineering practices: ETL/ELT, orchestration, data modeling, data quality, observability, and governance.
- Strong Agile delivery experience (Scrum/Kanban) and tools (Jira/Confluence or equivalent).
- Excellent communication skills with the ability to align diverse stakeholder groups and drive decisions.
Preferred / Nice-to-Have
- Retail domain experience (ecomm, merchandising, inventory, supply chain, pricing/promotions, customer/loyalty).
- Experience applying AI/automation to engineering delivery and operations (Copilot-style tools, guardrails, evaluation, workflow automation).
- Data governance/compliance experience (PII handling, access controls, audit readiness).
- Familiarity with BI tools (Power BI/Tableau) and semantic layer concepts.
- Certifications: PMP, CSM/PSM, SAFe, Databricks/Snowflake certifications.
Education Qualification:
Bachelor’s or Master’s degree in Engineering, Business Administration, Sales Management, or an equivalent combination of education and experience.
ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their dierences, such as
age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without
regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or
expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is
committed to providing veteran employment opportunities to our service men and women.
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