Instructional Designer

Hybrid in Alpharetta, GA, US • Posted 2 days ago • Updated 2 days ago
Contract W2
No Travel Required
Hybrid
$29/hr
Company Branding Image
Fitment

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Job Details

Skills

  • 360
  • Articulate Storyline
  • Instructional Design
  • ADDIE
  • Subject Matter Experts

Summary

The Instructional Designer (ID) is responsible for working with Project Managers (PM) to successfully develop training programs for customer service representatives globally across all business units. Standard ISD processes, such as the ADDIE learning model, are used to design and develop custom business process and systems training programs including instructor-led and e-learning courses. The ID is responsible for working with Subject Matter Experts (SME) and Information Mapping tools to assess information, determine impacts and identify skills gaps. The ID is also responsible for learning and testing proprietary systems and software to identify training needs, determine scope and create interactive learning tools. 2-4 yrs experience required.

 

TECHNICAL SKILLS

Must Have

Knowledge of Instructional Design theory and experience putting Instructional Design theory into practice; Articulate Storyline and Rise 360; Microsoft Word/PowerPoint/Excel/Teams

 

Nice To Have

Camtasia, WhatFix, Microsoft Copilot, Call Simulator

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: PZP91081408zzzz
  • Position Id: 8941718
  • Posted 2 days ago

Company Info

About Avacend, Inc.

Our mission is customer centric, we are successful when our customers are successful.

Our Vision is to connect great companies with good employees and create opportunities for all by providing the best quality of human resource services. We measure our success by the satisfaction of our customers by empowering them to focus on what they do best.

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