Project Manager II (Implementation PM)

Provide project management support for the Child Support Modernization Project.
Oversee and track implementation progress and manage day-to-day implementation activities.
Coordinate implementation activities across project teams and DCF stakeholders.
Work closely with the Organizational Change Management Team and project leadership to ensure implementation readiness.
Coordinate with the Project Management Team to resolve issues within required timeframes.
Recommend appropriate changes to policies and procedures during implementation.
Provide regular implementation status updates and reports to the Organizational Change Manager.
Coordinate state-level tasks to keep KIDS, wiKIDS, and the modernized system in sync during pilot and system rollout.
Develop and maintain acceptance criteria for transitions from UAT to pilot, pilot to system rollout, and subsequent regional rollouts.
Coordinate functional and technical implementation efforts across the project.
Plan and facilitate meetings between project teams to prepare DCF for implementation.
Work with the DDI Vendor to ensure required hardware and software are provided to sites before scheduled go-live dates.
Oversee plans for simultaneous operation of KIDS and the new system.
Coordinate with the State Training Manager, Organizational Change Manager, and DDI Vendor to ensure training and communications are completed.
Ensure project teams are informed of all planned implementation tasks.
Collaborate with the DDI Implementation Manager on system implementation, code migration, seed data preparation, training coordination, user account provisioning, pilot, rollout, site support, and defect and issue reporting.
Required Qualifications
11+ years of experience in the following areas:
Project management experience.
Developing and implementing project implementation and communication plans.
Initiating and maintaining strong collaborative relationships with stakeholders.
Strong leadership and management skills.
Strong organizational and time management skills.
Exceptional written and verbal communication skills, including visual presentations.
Large-scale organizational change, implementation, and training efforts.
Preferred Qualifications
Experience with the Federal Child Support Program.
Work Location & Requirements
Candidates must currently reside in Wisconsin or be willing to relocate to Wisconsin within 30 days of the start date at their own expense.
The position is 90–100% remote, with the possibility of onsite work in Madison as required.
Candidates must be physically located within the United States.
Candidates must follow all DCF work rules.