Database Administrator

Description

We are looking for a Database Administrator to support and strengthen system performance, reporting, and data integrity for a hospitality organization in Greenville, South Carolina. This role partners with teams across the business to improve how database-driven tools are used, resolve technical issues efficiently, and turn operational needs into practical solutions. The ideal candidate brings strong administrative experience, a service-minded approach, and the ability to balance day-to-day support with long-term system optimization.

Responsibilities:
Partner with internal departments to identify operational needs, translate them into system requirements, and recommend practical database and application improvements.
Work closely with marketing, development, finance, and other teams to encourage effective platform usage and ensure users are prepared to use available features successfully.
Monitor application and database performance, coordinate with external vendors when needed, and help manage upgrades and environment health.
Respond to user support requests related to core systems, troubleshoot issues thoroughly, and escalate complex problems to third-party providers when appropriate.
Produce reports, extract data, and deliver clear analysis that supports leadership decision-making and business planning.
Contribute to data governance efforts by promoting accurate records, guiding duplicate resolution, and supporting ongoing data quality initiatives.
Review existing workflows tied to database-supported systems and develop more efficient processes that improve consistency, accuracy, and user experience.
Maintain security access, backup routines, and scheduled maintenance activities to protect data and support reliable system operations.
Document system structures, standards, and definitions to improve transparency and help users better understand available data resources.

Requirements

At least 1 year of experience in database administration, Tessitura administration, or a closely related systems support role.
Hands-on experience with Microsoft SQL Server, Azure SQL Database, MySQL, and Microsoft SQL environments.
Knowledge of database performance tuning, system troubleshooting, and ongoing administrative maintenance.
Ability to create reports, analyze data, and present findings in a clear and useful way for business stakeholders.
Strong organizational skills with close attention to detail and a consistent approach to data accuracy.
Ability to write and interpret technical documentation, specifications, and process materials.
Effective communication skills and the ability to collaborate with cross-functional teams and external vendors.
Experience supporting governance, security permissions, or data quality processes is preferred.

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