Application Support Engineer

Introduction:

This position involves performing analytical, technical, and administrative work to support local and remote end-users as well as production lines. The Application Support Engineer will use global processes and tools to ensure end-user satisfaction for technical issues, emphasizing exceptional customer service and teamwork.

Responsibilities:

• Provide application support to local and remote end-users
• Utilize global processes and tools to resolve technical issues
• Ensure total end-user satisfaction for technical problems
• Collaborate with team members to troubleshoot complex issues
• Maintain strong communication with end-users and team members
• Participate in ongoing training and development to stay current with technologies

Requirements:

Required Skills:

• Analytical Skill
• Application Support
• Communication
• Computer Networking
• TCP/IP
• Customer Service
• Microsoft

Preferred Skills:

• Experience in a Microsoft environment
• Strong understanding of TCP/IP and networking principles
• Strong organizational and interpersonal skills
• Ability to troubleshoot complex problems
• Desire to learn and work as part of a team