Support Engineer II

RESPONSIBILITIES:
Kforce has an enterprise client that is seeking a Support Engineer II in Lexington, KY.

Summary:
This position is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software, and related systems. Responsibilities include the timely resolution of issues affecting hardware, software, and user permissions, as well as routine hardware maintenance.

REQUIREMENTS:
* BS degree in Computer Science or combination of education and relevant experience
* 3-6 years of relevant work experience.
* Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and workstation (desktop/laptop) hardware
* Experience supporting Windows XP/7 and Server operating systems in a managed desktop environment
* Experience supporting Macintosh OS X (10.4 and upwards) desirable
* Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level
* Solid knowledge of networks including Ethernet, TCP/IP, and Windows Server networking
* Self-motivated with the ability to work independently with minimal supervision
* Ability to maintain Customer Focus, stay motivated and be proactive
* Insists on the highest standards from self and others
* Good verbal and written communication skills
* Good attention to detail and organizational skills
* Must be able to safely lift up to 50 pounds
* Microsoft MCSA/MCSE desirable
* Additional vendor administrator level certifications preferred, especially Apple ACMT/ACSP and Cisco CCNA

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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