Job Title: Technical Program Manager with Cyber Security, infra, AI and DeVops
Location: Remote- USA
Mode of Hire: Contract
Job Description:
Role Summary
- A Technical Program Manager drives complex, cross-team technical programs that require deep coordination across Client ADAPT engineering domains (AI, Data, Platform, Infrastructure, SRE, End User Computing). TPMs partner closely with engineering & product leadership to deliver initiatives where architecture, integration, reliability, performance, and technical trade-offs are central to success.
- TPMs are expected to be technically fluent (able to understand system design, APIs, data flows, reliability constraints), while remaining primarily accountable for program execution, cross-functional alignment, and outcomes. They will partner closely with technical leads to drive the technical implementation plans and roadmaps.
- TPMs must be able to work in a complex environment with matrixed teams and organizations. TPMs must provide project/program visibility to technical and business stakeholders around key projects, status, risks, and post-launch metrics.
Scope & Typical Programs
Multi-team, multi-quarter initiatives with significant dependencies and ambiguity
Examples:
o New platform capability or shared service rollout (platform + infra + SRE)
o AI/ML model lifecycle program (data pipelines, feature stores, deployment, monitoring)
o Reliability/resiliency initiatives (SLOs, incident reduction, scaling, DR)
o Data architecture migration (Data Fabric, governance, lineage, BI tooling)
o Major internal developer platform improvements (CI/CD, observability, golden paths)
o Technical integration for newly acquired / merged companies
o Platform migrations and data center decommissions
Key Responsibilities
Program strategy & planning
Define program objectives, success metrics, scope boundaries, and sequencing.
Build an integrated roadmap across teams; manage critical path and trade-offs.
Technical coordination
Translate business goals into technical milestones and engineering deliverables.
Drive integration plans across services, APIs, data contracts, and environments.
Ensure non-functional requirements are planned: reliability, scalability, security, privacy, cost, and observability.
Execution leadership
Establish operating cadence across internal & dependent teams (working session, project reviews, milestone reviews, launch readiness, go/no-go).
Anticipate bottlenecks; negotiate sequencing and resourcing with engineering leaders.
Own RAID management and escalation with options and recommendations.
Release & operational readiness
Drive launch plans, cutovers, feature flags, rollback strategies, and runbooks.
Partner with SRE/Infra to ensure monitoring, alerting, SLOs, and on-call readiness.
Stakeholder management
Align engineering, product/business, security/compliance, and operations.
Communicate progress and trade-offs clearly to leadership; maintain a decision log.
A TPM consistently:
Drives cross-team execution without relying on escalation as the primary lever.
Makes ambiguity smaller: produces clear charters, milestones, and dependency maps.
Understands enough technical detail to:
o Ask the right questions
o Surface integration risks early
o Identify missing work (e.g., telemetry, data backfills, DR, access controls)
Anticipates and manages systemic risks (migration complexity, reliability debt, data quality).
Ships with operational excellence: readiness reviews, runbooks, SLOs, post-launch validation.
Skillset Requirements
Required
Strong program management fundamentals (project planning, dependency mapping, RAID, stakeholder management).
Technical fluency: system design concepts, APIs, data flows, environments, CI/CD concepts.
Experience driving cross-team software/platform/infrastructure programs.
Comfort with ambiguity and technical trade-offs; can facilitate decisions.
Preferred
Experience with AI/ML or data platforms.
Familiarity with SRE practices (SLO/SLI, incident management, observability).
Experience with large migrations, platform modernization, or reliability programs.
Boundaries (What This Role Is Not)
Not the engineering manager or architect-of-record (but influences and unblocks).
Not a "Jira admin" whose primary output is tickets; outcomes and alignment come first.
Success Measures
Milestones met with predictable delivery and transparent trade-offs.
Reduced integration surprises; fewer late-stage scope discoveries.
Launches meet reliability/security/operational readiness standards.
Stakeholders report high trust, clarity, and reduced coordination overhead.
PSRTEK is a reputed technology recruitment and IT staffing brand with a global footprint and an admired client base. As an ideas and innovation powerhouse with a culture of excellence, we bring remarkable expertise and deliver powerfully transformative results.