MDM Operations Specialist

Jersey City, NJ, US • Posted 1 day ago • Updated 2 hours ago
Contract Corp To Corp
Contract W2
On-site
Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Job Details

Skills

  • Android
  • intune
  • Workspace ONE
  • (iOS
  • Samsung
  • Knox

Summary

MDM Operations Specialist

Jersey City, NJ

Contract-6 Months

Role Overview

The MDM Operations Specialist will manage and support mobile device management (MDM) platforms, ensuring secure, compliant, and efficient operations across iOS and Android environments. This role involves incident resolution, service task management, configuration testing, and deployment of new features while adhering to client SLAs and security standards.

Key Responsibilities

  • Manage EUC Mobile Ops team (Level 3 Escalation Support)
  • Manage End user operations for personal & corporate owned Android and iOS devices
  • Manage End user operations via Microsoft Intune / Omnissa Workspace One ,Blackberry UEM
  • Provide quick support to VIP / VVIPs users for mobile operations.
  • Prepare weekly Incident & Change management related reports
  • Attend daily Standup call & weekly Ops call
  • Prepare Knowledge Base articles for handling complex issues on timely basis
  • Provide KT to new joiners on demand basis
  • Provide process improvement training to L2 / L1 team
  • Provide timely guidance to L2 / Remote support / Local IT team
  • Coordinate with Infra Ops / Product Engineering team on a timely basis for complex issues
  • Closely work with various product vendors support ticket like Microsoft / Omnissa / Black Berry

Required Skills

  • Strong knowledge of MDM platforms (Workspace ONE, Intune).
  • Experience in mobile OS (iOS, Android) configuration and security testing.
  • Familiarity with Apple Business Manager, Samsung Knox, and enterprise app integrations.
  • Ability to troubleshoot incidents and perform root cause analysis.
  • Excellent communication and stakeholder management skills.

Preferred Qualifications

  • 7-10 years of experience in MDM operations or mobile device security.
  • Exposure to automation tools and reporting frameworks.
  • ITIL certification or equivalent process knowledge

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91009966
  • Position Id: 2026-29599
  • Posted 1 day ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Jersey City, New Jersey

Yesterday

Easy Apply

Contract, Third Party

$60 - $70

Jersey City, New Jersey

Yesterday

Easy Apply

Contract

55 - 60

New York, New York

Yesterday

Contract

Depends on Experience

New York, New York

2d ago

Easy Apply

Contract

Depends on Experience

Search all similar jobs