ServiceNow Process Analyst--------------------Remote 100%

Remote • Posted 2 days ago • Updated 2 days ago

Contract W2

No Travel Required

Remote

Depends on Experience

Fitment

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Job Details

Skills

servicenow
ITSM
ITIL
v3/v4
CSA
CIS
Incident
Problem
CMDB
Discovery.

Summary

Title - ServiceNow Process Analyst

Location - Remote

Required Qualifications
5+ years of experience working with ServiceNow in a process owner, business analyst, or ITSM leadership role.
Strong, hands on experience with Change Management in an enterprise environment.
Solid understanding of ITIL v3/v4 principles.
Proven ability to design, document, and optimize ITSM processes.
Experience partnering with technical teams to implement ServiceNow enhancements.
Excellent communication, facilitation, and stakeholder management skills.

Preferred Qualifications
ServiceNow certifications (e.g., CSA, CIS Change Management, ITSM).
Experience with related modules such as Incident, Problem, CMDB, or Discovery.
Background in regulated or complex environments (e.g., finance, healthcare, government).
Experience leading CAB meetings or similar governance forums.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91138222
Position Id: 8905664
Posted 2 days ago

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