Experience: 10+ Years
Key Responsibilities
Design, develop, and maintain custom applications and reusable components on the ServiceNow platform using JavaScript (client/server-side), Glide Script, HTML, CSS for Service Portal development.
Direct, hands-on development experience with the ServiceNow Health and Safety or workplace safety Module is must.
Strong knowledge of ITIL, CMDB and ITOM, HRSD and ITAM frameworks and processes.
Strong knowledge of ServiceNow platform capabilities, architecture, and best practices.
Proficient in JavaScript, HTML, CSS, XML, JSON, REST/SOAP Web Services, Integration Hub, and MID Servers, specific knowledge of LDAP\Active Directory integration.
Experience in integrating ServiceNow with various IT systems and tools using MID Server, web services, APIs, etc.
Proactively monitor and tune system performance, optimizing complex queries, reports, and background scripts.
Experience in core platform mechanics including Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, UI builder (Configurable workspace), Playbook and Advanced Workflows.
Certifications:
ServiceNow Certified Systems Administration (CSA) - Must
ServiceNow Certified Application Developer (CAD) - Must