Travel & Expense Business Analyst

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Job Summary:

We are seeking a detail-oriented and analytical Travel & Expense Business/Expense Analyst to join our Workplace Experience team. This role is responsible for managing, analyzing, and optimizing the company's travel and expense processes to ensure efficiency, compliance, and cost control. The ideal candidate will have strong analytical skills, thorough knowledge of expense policies, and experience with travel and expense management systems.

Key Responsibilities:

- Analyze employee travel and expense data to identify trends, anomalies, and areas for cost savings.

- Review and validate expense reports and reimbursements to ensure compliance with corporate policies and regulatory requirements.

- Collaborate with finance, procurement, payroll, human resources, and travel teams to improve expense management processes and controls.

- Monitor travel and expense activities, flagging potential fraud, policy violations, or errors for investigation and resolution.

- Prepare and present regular reports on travel and expense metrics, budget adherence, and forecasting to management.

- Support audit preparation and assist internal/external auditors with travel and expense inquiries.

- Assist in the implementation and optimization of travel and expense management software/tools.

- Serve as a liaison between employees, vendors, and travel management companies to resolve queries and discrepancies.

- Drive employee training and communications related to travel and expense policies and workflows.

Qualifications:

- Bachelor's degree in finance, Accounting, Business Administration, or related field.

- 4 years plus of experience in expense analysis, travel management, or finance operations.

- Strong proficiency with travel and expense management platforms (e.g., Workday, Concur, SAP, Chrome River) and Microsoft Excel.

- Excellent attention to detail and analytical skills.

Knowledge of corporate travel policies, expense regulations, and compliance requirements.

- Strong communication skills to effectively engage with cross-functional teams and stakeholders.

- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

- Experience with data visualization and reporting tools is a plus.

Preferred:

- Experience working in a global or multinational organization.

- Familiarity with procurement and vendor management processes.

Job Title: Travel & Expense Business Analyst

Location: Hyderabad, India

Department: Travel and Expense

Reports To: Senior Manager- Workplace Experience

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.