One of our clients is looking for the position of IT Consultant based on following skills:
ONSITE Position
Acts as primary Ohio Administrative Knowledge System (OAKS) interface to and from business owners and stakeholders and its Managed Services Vendors (MSV) to help ensure that OAKS HR/Payroll systems provide optimal levels of support for the HR/Payroll operations of the State of Ohio. In this role the
HR/Payroll Systems Services Leader:
· assumes accountability for MSV execution, service delivery, and overall performance across the portfolio of projects and day-to-day operations;
· proactively manages the business/customer relationship;
· understands business priorities and portfolio of business initiatives to effectively manage customer expectations and set OAKS priorities;
· works with business stakeholders and MSV personnel to translate business requirements into system solutions that may result in technical designs for enhancements, statements of work, and/or change order requests;
· oversees requirements analysis and documentation;
· coordinates use of MSV discretionary hours for enhancements;
· develops Requests for Proposals, Statements of Work, and Change Requests for procured project services;
· provides relevant OAKS HR/Payroll systems support status reports;
· communicates OAKS operational events, priorities, deadlines, and outages;
· approves requests for enhancements to OAKS HR/Payroll system modules;
· leads capacity planning and pipeline management;
· reviews and approves production migrations; and
· acts as an escalation point to resolve serious HR/Payroll system issues.
Leads, directs, and supervises the activities of a small team of information technology (IT) systems operations professionals that helps maintain the suite of OAKS HR/Payroll systems (primarily composed of Oracle/PeopleSoft systems) that support the HR/Payroll business needs of its state-wide customers. In this role the HR/Payroll Systems Services Leader:
· gives direction to lower-level State and 1099 Contractor IT personnel who work in coordination with the MSV to support OAKS systems and operations;
· works with business stakeholders and MSV to help guide overall day-to-day HR/Payroll operations and schedules;
· drives collaboration with key business, MSV, Security, and other critical technical stakeholder organizations in support of business/technology operations and issue resolution;
· helps resolve system issues and ensures that service level agreements are met; and
· proactively identifies and implements service improvements in operational delivery processes.
Acts as Project Manager for projects related to OAKS HR/Payroll system modules (e.g., payroll, benefits, human resources, performance management, time and attendance - UKG Kronos, Learning Management – CornerStone and Recruit - Cornerstone). In this role the HR/Payroll Systems Services Leader:
· manages or oversees multiple projects;
· monitors project progress and attends information exchange and touchpoint meetings with project teams and stakeholders;
· provides relevant project status reports (e.g., executive, OAKS management, weekly updates);
· develops, implements, and enforces program and project policies and procedures.
· oversees project financials and vendor contract compliance;
· participates in review and approval of vendor estimates (e.g., level of effort);
· approves project deliverables;
· coordinates business resource needs, capacity planning, and pipeline management;
· performs overall project scheduling coordination; and
· coordinates and supports business functional testing efforts.
Performs other related duties as assigned including:
· Serving as backup to other administrators when necessary
· Working on special requests
· Representing OAKS at meetings, conferences and on committees
The successful candidate may have to undergo a drug test and background check.
Sincerely,
Tamana Nair
Digitek Software, Inc.
650 Radio Drive, Lewis Center, OH 43035 Tel No ext. 3105/ Fax
Email