Epicor Lead Analyst

Epicor Lead Analyst

100% Remote

Twelve-Month Contract to Hire

Top Skills'' Details

Candidates for this role must have 7+ years of experience in IT, ERP systems, or technical administration roles with 5+ years including direct, hands on experience with Epicor ERP. The following skills are required:
- Experienced in Epicor ERP (E.g., Owning, implementing, system maintenance, troubleshooting, user support)
- Experienced in Business Process Management (E.g., creating & modifying BPMs, automating workflows)
- Experienced in Business Activity Queries (E.g., creating BAQs from scratch, modifying existing BAQs, build operational reports)

Job Description

Our client is currently seeking an experienced Epicor System Analyst to manage, maintain, and optimize their Epicor ERP system (including Epicor Kinetic or earlier versions). In this role, the candidate will serve as the primary technical expert for the ERP platform, ensuring high availability, data integrity, security, and alignment with business needs. The candidate will collaborate with cross-functional teams in manufacturing, finance, operations, and IT to support system enhancements, troubleshooting, and continuous improvement.

Key responsibilities of this role may include:
• Administer, configure, maintain, and support the Epicor ERP environment, including system upgrades, patches, integrations, and performance tuning.
• Establish ERP governance standards, including change control, naming conventions, and data consistency.
• Manage user access, security roles, permissions, licensing, and compliance.
• Develop and maintain Business Activity Queries (BAQs), Business Process Management (BPM) workflows, dashboards, customizations, and SSRS reports.
• Troubleshoot and resolve system issues, perform root cause analysis, and implement sustainable solutions.
• Support ERP implementations, migrations, data conversions, and integrations with other business systems.
• Collaborate with business stakeholders to analyze requirements and translate them into functional/technical solutions.
• Monitor system performance, backups, and disaster recovery processes to ensure stability and data integrity.
• Create and maintain documentation, training materials, workflows, and best practices for end users and the IT team.
• Provide end-user support, training, and guidance on Epicor functionality.
• Stay current with Epicor updates, new features, and industry best practices.
• Support and lead future ERP enhancements, integrations, and automation initiatives to expand Epicor capabilities and improve cross-system connectivity

Additional Skills & Qualifications

The following skills/qualifications are highly valued:
- Manufacturing industry experience
- SQL reporting experience (E.g., Querying, report development, data analysis)
- Documentation & change management (E.g., SOP creation, training materials, knowledge based articles, change control procedures)
- Excellent ability to partner and communicate with Accounting, Operations and IT leaders

Interview Information

2 step virtual interview, both 1hr long over Teams. Interviews will include a mix of leaders from Accounting, Operations, and IT leaders.

Must Have

• 5+ years of Epicor ERP experience
• Strong BAQ experience
• Strong BPM experience
• SQL reporting experience
• Epicor administration/configuration experience
• Experience supporting business users
• Experience gathering requirements from Operations and Accounting

Nice to Have

• Epicor Kinetic implementation experience
• CMMC awareness
• Change management/documentation experience
• Cloud ERP experience
• Multi-company ERP environment experience