Data Metrics Specialist

Remote • Posted 26 minutes ago • Updated 12 minutes ago
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Job Details

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Summary

Role Summary

The Senior Data Metrics Specialist leads performance analytics and operational measurement across complex software delivery environments. This role develops metrics, dashboards, and reporting that provide visibility into delivery health, risks, dependencies, and efficiency while helping teams identify bottlenecks and improve predictability.

Responsibilities

  • Establish and monitor KPIs and Agile flow metrics, including velocity, cycle time, lead time, throughput, flow efficiency, work in progress, and DORA metrics.
  • Develop executive dashboards, automated reporting, and telemetry views for software delivery performance.
  • Define data collection standards and measurement practices across Jira, Azure DevOps, GitLab, CI/CD pipelines, and related platforms.
  • Gather, analyze, and validate requirements across engineering workflows.
  • Analyze delivery processes to identify bottlenecks, dependencies, queue times, handoffs, and process inefficiencies.
  • Lead data-driven improvement initiatives to optimize throughput and delivery predictability.
  • Provide actionable performance insights to product teams, technical stakeholders, and leadership.
  • Develop queries, dashboards, and automated reporting using business intelligence and statistical analysis tools.
  • Analyze dependencies and workflow challenges across software delivery pipelines.
  • Translate complex performance data into clear operational recommendations and executive-level insights.

Qualifications

  • 5+ years of experience in software delivery performance analysis, Agile metrics, flow optimization, data analytics, or dashboard development.
  • Strong knowledge of Agile methodologies, including Kanban, Scrum, Lean, or Scaled Agile.
  • Advanced experience with lead time, cycle time, throughput, flow efficiency, work in progress, and DORA metrics.
  • Experience developing dashboards and automated reporting using Power BI, Tableau, Grafana, or similar platforms.
  • Proficiency with SQL and statistical data analysis.
  • Strong understanding of CI/CD pipelines and platforms such as Jira, Azure DevOps, and GitLab.
  • Ability to translate complex data into actionable recommendations for technical teams and leadership.
  • Strong analytical, communication, documentation, and stakeholder management skills.
  • Experience in government, regulated, or similarly complex technology environments is preferred.
  • Must meet eligibility requirements for a U.S. Government security clearance. U.S. citizenship is required.
  • Relevant education, training, certifications, or equivalent practical experience in data analytics, computer science, information systems, operations research, engineering, mathematics, business analytics, or a related field.

Publishing Pay Range: $38.00 - $43.00 hourly

This is a fully remote role and can be performed from an approved location.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10112156
  • Position Id: 113932
  • Posted 26 minutes ago

Company Info

About GDH

GDH is a premier workforce solutions and professional services provider helping organizations modernize, secure, and scale their technology ecosystems. With expertise across AI, Data, Security, Cloud, Application Development, Digital Infrastructure, and Business Transformation, we help clients accelerate innovation, optimize operations, and achieve measurable business outcomes. Our capabilities span AI and data engineering, intelligent automation, cybersecurity, cloud and platform transformation, application development and modernization, DevOps, networking, infrastructure operations, project and program management, business analysis, creative and digital services, and more. Through contract staffing, project-based engagements, managed services, and direct hire solutions, we deliver the specialized talent and delivery expertise organizations need to move forward with confidence.
 
At GDH, our culture statement, "We Care About People," is at the heart of everything we do. We are committed to building meaningful relationships and delivering exceptional service to both clients and candidates. This dedication has earned us multiple ClearlyRated awards, including Best of Staffing for Client, Talent, and Employee Satisfaction, as well as Best Staffing Firms for Women.
 
In addition to staffing, our Professional Services division provides expertise in digital transformation, infrastructure modernization, and program and project management, helping clients execute critical initiatives seamlessly. Our managed services solutions offer a strategic approach to workforce management, allowing businesses to streamline operations, reduce hiring risks, and improve overall efficiency.
 
While we specialize in the Banking, Financial Services, and Insurance (BFSI), Consumer, Energy, Government, and Technology sectors, our capabilities extend across all industries. With a nationwide presence, deep market insights, and a people-first approach, we combine industry expertise with cutting-edge technology to create workforce solutions that deliver measurable results.
 
At GDH, we are committed to building long-term partnerships by providing exceptional service, high-quality talent, and strategic workforce solutions that adapt to evolving business needs. Whether you need a single specialist or a full project team, GDH is your trusted partner for hiring, workforce solutions, and business transformation.
Partner with GDH and let’s build the future together.
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Justin Gattis

Justin Gattis

Strategic Delivery Recruiter @ GDH

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