Research Operations Program Manager

PROLIM Global Corporation (;is currently seeking Research Program Manager IV with Remote - USA for one of our Top clients.

Title: Research Program Manager IV

Location: Remote - USA

Summary:

We’re hiring a Research Operations Program Manager with a data analytics background to drive efficiency and impact for the WhatsApp Research team. In this role, you’ll apply analytics and measurement best practices to identify opportunities, track operational health, and guide prioritization.

You’ll build clear, compelling narratives through dashboards, visualizations, and structured reporting, and partner with cross-functional stakeholders to improve how we plan, run, and scale research operations.

A core focus will be strengthening our research project repository—tooling that captures consistent project metadata (e.g., intake details, timelines, methods, stakeholders, status, outcomes) so we can report on the portfolio and make data-informed resourcing and allocation decisions based on where research is driving the most product impact.

You’ll also support vendor spend optimization by improving how we track vendor usage and costs, building visibility into spend drivers, and creating reporting that helps teams plan, forecast, and make informed tradeoffs.

Tooling (examples)

·         Spreadsheets: Google Sheets (including advanced formulas)

·         Dashboards / BI: Tableau, Looker Studio

·         Data querying: SQL fundamentals

·         AI tools: using AI to accelerate reporting, synthesis, and operational insights

Responsibilities

·         Run the program operating cadence (intake, planning support, execution tracking, stakeholder updates)

·         Improve documentation and operational processes (templates, trackers, SOPs)

·         Collaborate across teams to drive alignment, manage dependencies, and unblock execution

·         Analyze program and operations data to identify trends, gaps, and opportunities

·         Build and maintain dashboards and recurring reporting (light data visualization)

·         Define and operationalize KPIs/metrics; improve metric clarity and consistency

·         Support ad-hoc data requests; synthesize findings into clear insights and recommendations

Minimum Qualifications

·         8+ years of program/project management or operations experience in cross-functional environments

·         3+ years in analytics/metrics-focused work (program analytics, biz ops, data analyst, or similar)

·         Experience building dashboards and recurring reporting for stakeholders/leadership

·         Strong communication, organization, and stakeholder management skills; comfortable with ambiguity

·         Proficiency with Excel/Google Sheets

Preferred Qualifications

·         Experience supporting research, product insights, or research operations

·         SQL and/or experience with BI tools (Tableau, Looker, Mode)

·         Strong track record of applying AI-enabled tools to improve program operations and analytics (reporting, synthesis, documentation/workflow efficiency) with sound judgment on privacy and data quality

Bachelor’s degree in an analytical/quantitative field or equivalent experience

Apply online for immediate consideration, please send your updated resume, and contact info via email

About PROLIM Corporation

PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology, and help their customers improve their profitability and efficiency by providing high value technology consulting, staffing, and project management outsourcing services.

Their IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing/Validation within a wide range of markets and industries.