Overview
Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 6 Month(s)
Skills
ServiceNOW
Architect
ITSM
ITOM
Job Details
Position: ServiceNow Architect ITSM & ITOM
Remote
C2H
Required Skills & Qualifications:
- Bachelor s degree in Computer Science, Information Technology, or related field.
- 8+ years of overall IT experience, with at least 5 years dedicated to ServiceNow architecture and development.
- Proven expertise in ITSM and ITOM implementations, including modules such as CMDB, Discovery, Event Management, Service Mapping, Incident, Problem, and Change Management.
- Strong experience in ServiceNow scripting (JavaScript, Glide API) and integration technologies (REST, SOAP, MID Server).
- Familiarity with ITIL v3/v4 best practices.
- Experience leading end-to-end ServiceNow implementation projects.
- Excellent communication, stakeholder management, and documentation skills.
- ServiceNow Certified System Administrator and Certified Implementation Specialist in ITSM and/or ITOM required; Certified Application Developer preferred.
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