Project/Program Manager I

Job#: 3031209

Job Description:
Project / Program Manager I (GenAI Programs)

Location: Austin, TX (Onsite - North Austin)

Schedule: Monday-Friday, 8:00 AM-5:00 PM CT (occasional evening calls)

Contract Duration: 3 months (no extension or conversion)

Start Date: Early May

Pay Rate: $35-$38/hr.
Overview

We are seeking a Project / Program Manager I to support a fast-paced GenAI innovation initiative focused on delivering workforce-transforming solutions in an accelerated 45-day delivery model. You will partner with a highly collaborative team to coordinate programs, manage backlogs, improve operational processes, and support Agile delivery across multiple initiatives.

This role is ideal for someone who thrives in ambiguity, is highly organized, and can balance execution, communication, and documentation in a dynamic technology environment.
Key Responsibilities

• Support end-to-end program execution across multiple workstreams and stakeholders.
• Facilitate Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog refinement (as applicable).
• Own and manage operational and/or product backlogs, including prioritization, triage, and resolution of open items.
• Coordinate dependencies, track milestones, and ensure delivery against program commitments.
• Produce and maintain high-quality documentation, including user guides, runbooks, internal wikis, and release notes.
• Audit and improve operational processes to drive efficiency and sustainability.
• Consolidate data across tools and systems to deliver clear, executive-ready reporting.
• Provide regular program updates and narratives to support leadership visibility and decision-making.

Qualifications

• 2-3+ years of experience in program coordination, project management, operations, or Agile delivery.
• Experience working in a technology, consulting, or fast-moving delivery environment.
• Strong organizational skills with the ability to manage multiple workstreams and stakeholders simultaneously.
• Hands-on experience with backlog management tools.
• Experience maintaining documentation, knowledge bases, or process artifacts.
• Ability to synthesize information across systems and communicate clearly at multiple levels.
• Comfortable operating in a fast-paced, ambiguous environment.

Must-Have Skills

• Backlog management and prioritization
• Operational excellence in defining and improving processes and workflows

Nice-to-Have

• Agile practitioner experience (SAFe, Scrum)
• Business process or operations consulting background
• Scrum Master certification (CSM)

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Apex uses a virtual recruiter as part of the application process. Click for more details.

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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.