ServiceNow Developer @Remote

Role: ServiceNow Developer
Location: Remote
Experience: 12+ Years 

 ServiceNow software development and administration support, with a minimum of 4 years of hands-on
ServiceNow development experience.
 Required: ServiceNow Certified System Administrator (CSA) certification.
 Hands-on experience configuring and developing in ServiceNow, including form and field
creation/updates (backend configuration and/or App Engine Studio).
 Strong understanding of the ServiceNow data model (tables, inheritance, dictionary attributes), update
sets
 Develop, enhance, and maintain ServiceNow client-side and server-side scripting, including Client
Scripts and Business Rules.
 Design and implement Service Catalog solutions, including Catalog Items, variables, UI Policies, UI
Actions, UI Builder / Service Portal, Workspaces.
 Knowledge of users, groups, roles
 Experience creating, modifying, troubleshooting ACLs (Access Control Rules)
 Experience using Flow Designer, including approvals, task orchestration etc
 Experience with automated testing and quality practices: ATF (Automated Test Framework)
 Leverage AI capabilities in daily work to improve productivity and solution quality (e.g., accelerating
troubleshooting, code review, documentation, and automation design).
 Strong oral and written communication skills, including the ability to collaborate effectively with technical
teams, stakeholders, and customers.
 Work independently with minimal supervision or as part of a cross-functional development team to
deliver time-sensitive tasks and platform enhancements.
 Participate in requirements gathering, technical design discussions, and peer reviews to ensure
solutions meet business and technical standards.
 Develop and maintain technical documentation, including configuration details, integration
specifications, and operational runbooks.
Preferred:
 ServiceNow application development experience in two or more of the following areas:
o ITSM modules including Incident, Change, Problem, and Knowledge Management
o SPM modules including Demand and Project Portfolio Management (PPM)
o Integrations using REST APIs, including data imports/exports and Transform Maps, Auth/JWT,
MID Server, Integration Hub spokes, error handling/retries, and monitoring
o CMDB configuration and development (tables/classes, relationships, IRE, data quality, and
governance)

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