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Utility/Energy Billing Specialist

Remote • Posted 1 day ago • Updated 1 day ago

Contract W2

Remote

Depends on Experience

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Utility Billing
Invoicing

Summary

***This is a W2 opportunity.

Role: Business Development Specialist (Utility Billing)

W2 Contract: 12 Months

Location: Fully Remote

Overview:

Join a leading energy and customer success team as a Business Development Specialist (Utility Bill Management). In this role, you will support a sophisticated utility bill management platform that handles the ingestion and payment of customer invoices. You will serve as a critical link between operations, customer success, and third-party payment providers to ensure financial accuracy and client satisfaction.

Key Responsibilities:

Analyze payment data and Excel files to ensure accurate processing of customer utility invoices.
Manage the relationship and workflow with third-party bill-pay providers (e.g., PayClearly).
Identify payment discrepancies and escalate issues to internal functional groups or external vendors.
Communicate directly with customers regarding funding and invoice status when necessary.
Coordinate with the Bill Pay, Operations, and Customer Success teams to ensure seamless service delivery.

Required Qualifications:

Minimum of a Bachelor s degree.
3 to 5 years of professional experience.
Strong analytical skills with high proficiency in Microsoft Excel and other Microsoft applications.
Professional written and oral communication skills for customer-facing and internal interactions.

Preferred Qualifications:

Previous experience with PayClearly or similar third-party bill management systems.
Background in the Utility or Energy industry.
Experience working as a Billing Analyst or in a Customer Success/Operations hybrid role.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10300723
Position Id: 23272-GSK
Posted 1 day ago

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