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IT Onsite Technician

• Posted 30+ days ago • Updated Just Now

Full Time

Fitment

Dice Job Match Score™

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Job Details

Skills

Recruiting
Customer Service
Asset Management
Collaboration
Service Delivery
IT Infrastructure
Management
Rhino
Health Insurance
Life Insurance
Payments
Insurance

Summary

Recruiting contact
Contact us directly if you have any questions about this open job position
Contact us

Your skills

2 years of IT experience (or equivalent)
Ability to build relationships
Excellent time management skill
Experience in OS, Apps and H/W installation and troubleshooting depending on project products

Your tasks

The Onsite Technician is a responsible role based on extensive expert knowledge and experience in direct customer service which is the core of our business. They carry out work for various customers by directly visiting their sites or being permanently assigned to a specific customer at their site and providing relevant technical assistance. They ensure that the delivery of services is in accordance with SLAs and project requirements, that no over-delivery is done and work is logged in appropriate systems. Main responsibilities:

Handle service support requests & incidents
Asset management & coordination
Hands & Eyes Support
Detect faults and provides efficient and effective solutions
Ensuring all work is delivered consistently and in accordance with scope of work guidance of the Service Delivery Manager

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

Your benefits

Unlimited employment contract
International job opportunities
Health/ Medical insurance
Life insurance
Dental insurance
Sick leave payments
Internal career development program
Vision Insurance

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183364
Position Id: 5608f593acae2af6911ff594b496b5e3
Posted 30+ days ago

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