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Technical Account Manager

Remote • Posted 14 hours ago • Updated 14 hours ago

Contract W2

12 Months

No Travel Required

Remote

Depends on Experience

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Technical Account Manager
Solutions Engineer
Sales
SQL
Python
POSTMAN
JavaScript
Sales Engineer
healthcare
EMR/EHR
HL7
Health Care
Healthcare Information Technology
Epic
Electronic Health Record (EHR)
Cerner
Athenahealth
eClinicalWorks
REST APIs

Summary

Job Title: Technical Account Manager

Location: (Remote)

Role Summary
The Technical Account Manager will serve as the primary technical liaison between our healthcare clients and internal teams, ensuring successful adoption and ongoing use of the platform. This role combines client relationship management, technical troubleshooting, and product expertise to drive client satisfaction, reduce friction, and support scalable growth in a complex healthcare integration environment.

Key Competencies

Strong communication skills, with the ability to translate technical concepts into clear, client-friendly language.
Structured problem-solver with attention to detail and strong documentation habits.
Customer-centric mindset with a bias toward ownership and follow-through.
Ability to manage multiple accounts and priorities in a fast-paced environment.

Required Qualifications

At least 3 years in a technical client-facing role, such as Technical Account Manager, Solutions Engineer, Implementation Specialist, or Sales Engineer.
Experience working with healthcare clients; supporting EMR/EHR workflows or health IT products is strongly preferred.
Hands-on experience with healthcare interoperability standards, including EMR/EHR and HL7, and familiarity with interface engines such as Mirth/NextGen Connect.
Experience working with major EMR/EHR systems such as Epic, Cerner, Athenahealth, eClinicalWorks, or similar platforms.
Strong technical skills, including:
- Basic scripting or automation (e.g., Python, JavaScript, or similar)
- Ability to write and interpret SQL queries and run reports
- Familiarity with REST APIs and tools such as Postman or similar API clients for testing and debugging

Preferred Qualifications

Prior experience supporting or implementing integration-heavy healthcare software (e.g., care management, telehealth, population health, RCM).
Experience with monitoring/logging tools and troubleshooting data pipelines or interfaces.
Familiarity with security and compliance considerations in healthcare (HIPAA, PHI handling, access controls).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91166803
Position Id: 9016819
Posted 14 hours ago

Contact the job poster

Firoz Ahmad

Recruiter @ Recruitment.ai

View Profile

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