Hello,
Role: Business Analyst for Guidewire Billling
Location - Remote
Duration: 6-12 months plus
Description:
Role Title: Business Analyst for Guidewire Billling
Required Skills: Proficient in Guidewire Billing Functionality, able to converse efficiently with client
Responsibilities: Understand Guidewire Billing Domain open issues, help triage issues with client, after SIT is complete, test the isues before requesting client to test, keep tab of items in scope
Required Skills:
Subject Matter Expert in Billing Center configuration: billing & payment plans, charge patterns, delinquency workflows, disbursements, and agency bill
Solid understanding of Guidewire OOTB framework
Experience with Guidewire integration frameworks (messaging, batch processes) and any third-party payment systems.
Ability to perform root cause analysis on complex production issues across application, integration, and data layers
Knowledge of Policy Center, Contact Manager and integration including policy-to-billing lifecycle events
Excellent written and verbal communication skills, with the ability to convey technical concepts to non-technical stakeholders Responsibilities:
Primary point of contact for Billing Center production issues
Manage and resolve defects related to billing workflows, payment processing, disbursements configurations
And maintain billing plans, payment plans, charge patterns, delinquency workflows, business rules
Maintain detailed root cause analysis
Partner with Business Team to gather requirements, validate solutions, and obtain sign-off from business owners
Partner with business analysts to translate operational issues and enhancement requests into clear technical specifications
Provide impact assessments and effort estimates for change requests.
Perform and oversee code fixes, configuration changes, Code Merges, and deployments
Manage scheduled batch processes, integration touchpoints (Policy Center, external payment gateways).
Prepare and maintain technical documentation including functional specifications.
Collaborate with QA teams to define test plans, review test cases, and validate fixes in non-production environments before promotion
Support environment validation, UAT testing coordination and go-live readiness assessments
Build and maintain a comprehensive knowledge base of known issues, workarounds, and configuration decisions to enable faster resolution
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