Program Manager - Maximo Retail

RESPONSIBILITIES:
Kforce has a client in Blue Ash, OH that is seeking a seasoned Program Manager to lead an enterprise Maximo program-spanning technology, operations, vendor engagement and finance engagement. This role requires someone who thrives in complex environments, brings structure to ambiguity, and can confidently drive outcomes across IBM, hardware vendors, and internal business partners. This role is accountable for program delivery, roadmap execution, vendor performance, and alignment with Finance and Accounting stakeholders.

Key Responsibilities:
* Program Leadership - Own the Maximo program roadmap, delivery cadence, and cross-functional coordination across IT, business operations, and Finance/Accounting
* Vendor Engagement- Participate in day-to-day engagement with IBM and the hardware vendor. Drive accountability, track deliverables, escalate effectively, and track that SLAs are met
* Financial Engagement - Partner with Finance and Accounting to ensure compliance, cost transparency, forecasting accuracy, and alignment with audit and control requirements
* Stakeholder Engagement - Build strong relationships across business and IT. Collaborate closely with business program manager, ensuring unified communication and decision-making
* Risk & Issue Management - Identify risks early, drive mitigation plans, and maintain program health dashboards
* Primary assignment: Program Manager to support various Maximo related programs including Maximo Retail Warranty Service Bill Back and Corporate Coordinated Model

REQUIREMENTS:
* 7-10+ years of experience in program management within enterprise technology
* Demonstrated success managing large vendors (IBM experience strongly preferred)
* Experience with Maximo, EAM platforms, or ERP-adjacent systems
* Strong financial literacy and comfort working with Finance/Accounting teams
* Proven ability to operate in matrixed organizations with multiple executive stakeholders
* High resilience, persistence, and ability to navigate friction with vendors or internal teams

Preferred Qualifications:
* PMP, PgMP, or similar certification
* Experience overseeing hardware vendor management
* Background in asset management, maintenance operations, or enterprise systems

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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