C2H || Technical Project Manager or Lead Consulting Manager - NYC - Hybrid

Hybrid in New York, NY, US • Posted 1 day ago • Updated 1 day ago
Contract W2
Contract Corp To Corp
Contract Independent
12 Months
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Agile
  • Project Management
  • Contact Center

Summary

Job title: Technical Project Manager or Lead Consulting Manager

Location: NYC - Hybrid
Duration: 3-Month Contract-to-Hire

Job Description:

Lead Process Consultant- We are seeking a highly analytical and results-driven Lead Process Consultant to pioneer our operational excellence initiatives.

In this role, you will evaluate our end-to-end business workflows, identify critical bottlenecks, and implement scalable, data-backed process solutions.
As a senior leader, you will manage complex consulting work streams, mentor junior consultants, and act as a trusted advisor to executives and stakeholders Process Optimization & Engineering

Evaluate current workflows: Conduct comprehensive assessments of existing systems, technical infrastructures, and operational procedures.

Design target states: Map out future-state processes, create detailed Standard Operating Procedures (SOPs), and establish organizational best practices

Eliminate inefficiencies: Drive continuous improvement initiatives utilizing methodologies like Lean, Six Sigma, Kaizen, and Agile Project Leadership & Governance

Lead project lifecycles: Manage process re-engineering projects from initial discovery and requirements gathering through to execution and change management.

Track performance: Utilize data analytics and business intelligence tools to measure process performance, monitor KPIs, and quantify ROI.

Establish guardrails: Drive standardization practices and ensure strict alignment with internal corporate compliance and client guidelines.

Stakeholder Management & Coaching Advise leadership:

Translate intricate operational and IT architectures into clear, actionable strategies for executive-level stakeholders.

Facilitate collaboration: Partner with cross-functional departments (IT, HR, Finance, Operations) to smooth out handoffs and remove silos. Mentor talent: Provide strategic direction, onboarding support, and continuous professional development to junior and associate consultants

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90838445
  • Position Id: 9090185
  • Posted 1 day ago
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