IDOL Support Engineer
Lemont, IL / Oak Ridge, TN / Germantown, MD (Hybrid/Onsite as Needed)
long Term
Contract
IDOL Support Engineer to serve as the primary technical resource supporting an enterprise eLibrary platform built on OpenText/Micro Focus IDOL (Knowledge Discovery) technology.
This individual will be responsible for maintaining, upgrading, optimizing, and modernizing the organization s enterprise search and content discovery platform while ensuring high availability, scalability, and overall system performance.
Responsibilities
- Administer, support, and maintain the OpenText/Micro Focus IDOL platform.
- Perform system upgrades, patches, and platform modernization initiatives.
- Optimize search performance, indexing, and retrieval capabilities.
- Support cloud migration and containerization efforts.
- Enhance metadata extraction, entity recognition, and search relevance.
- Implement and support AI-driven search and knowledge discovery capabilities.
- Integrate IDOL APIs with customer-facing applications.
- Troubleshoot complex search, ingestion, indexing, and retrieval issues.
- Collaborate with developers, infrastructure teams, and customer stakeholders to improve the overall user experience.
Desired Experience
- Strong experience supporting OpenText/Micro Focus IDOL (Knowledge Discovery).
- Experience with enterprise search platforms and search optimization.
- Knowledge of metadata extraction, entity extraction, and content indexing.
- Experience with cloud technologies and containerized deployments (Docker/Kubernetes preferred).
- Familiarity with REST APIs and application integrations.
- Strong troubleshooting and performance tuning skills.
- Experience supporting large-scale enterprise environments.
Please send qualified resumes that clearly demonstrate hands-on OpenText/Micro Focus IDOL experience, particularly with platform administration, upgrades, search optimization, and enterprise search support
Munesh
,
CYBER SPHERE LLC
Never miss an opportunity! Create an alert based on the job you applied for.
