Immediate need for a talented L1/L2 Production Support Engineer. This is a 18+month contract opportunity with long-term potential and is in Pennington, NJ (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 26-04217
Pay Range: $68 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Provide L1/L2 production support for applications running on Red Hat Linux, troubleshooting Python-based backend services and React front-end issues to ensure high system availability and SLA adherence.
- Monitor and support containerized applications (Docker/Kubernetes), diagnose pod failures, deployment issues, networking errors, and coordinate with DevOps teams for timely resolution.
- Perform log analysis, incident triage, root cause analysis (RCA), and ticket management using tools like ServiceNow/JIRA; ensure proper documentation and escalation to L3 teams when required.
- Support MongoDB and Redis databases by resolving performance bottlenecks, connection issues, caching failures, and executing basic queries to maintain application stability.
Key Requirements and Technology Experience:
- Key Skills: Red Hat, Linux, Python
- Financial services
- Must Have: 8 – 10 years of Production Support experience required.
- 7+ years of Production Support experience
- 5+ years of Python, Red Hat
- 2+ years of Docker/Kubernetes.
Our client is a leading Financial Industry; we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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