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Enterprise Architect Telecom BSS/OSS & AI Transformation Remote

• Posted 5 hours ago • Updated 1 minute ago

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Job Details

Skills

telco

Summary

Job Title

Enterprise Architect Telecom BSS/OSS & AI Transformation - REMOTE

Role Summary

Lead enterprise architecture strategy and drive telecom BSS/OSS transformation with AI-led automation and TM Forum ODA aligned design. This role modernizes telecom platforms, enables autonomous operations, and ensures scalable, modular, customer-centric architecture.

Key Responsibilities Architecture Strategy & Governance

Define enterprise architecture vision, roadmap, standards, and principles.
Establish governance using TOGAF / Zachman / TM Forum ODA frameworks.
Ensure security, regulatory, and industry compliance.

Telecom Solution Architecture

Architect and modernize:
- OSS/BSS platforms
- 5G / IoT solutions
- Core networks, IP/MPLS
- SDN/NFV and Cloud/Edge
Define integration strategy for CRM, Billing (BRM), ERP, Data platforms.
Drive API-first, microservices, and cloud-native architecture.

BSS Process Transformation & Automation

Map As-Is To-Be processes across CRM, BRM, CX.
Enable ODA-aligned modular and componentized architecture.
Reduce manual touchpoints and improve service flow efficiency.

AI-Driven Operations

Implement AI/automation for:
- Intelligent routing
- Predictive operations
- Assisted decisioning
- Autonomous operations maturity
Integrate AI with API-driven telecom ecosystems.

Business & Stakeholder Alignment

Translate business strategy into architecture roadmaps.
Collaborate with product, engineering, operations, and CX teams.
Support RFPs, vendor selection, and ecosystem partnerships.

Performance & Optimization

Define KPIs and measure architecture ROI.
Identify cost optimization and performance improvement opportunities.
Improve customer experience and time-to-market.

Required Experience

12+ years in Telecom Enterprise Architecture / Digital Transformation.
Strong experience in OSS/BSS ecosystems.
Proven implementation of TOGAF and TM Forum ODA.
Experience leading large-scale modernization programs.

Core Skills (Must Have)

Telecom BSS/OSS architecture
Cloud-native & Microservices
API & Integration architecture
SDN/NFV, 5G, IoT
CRM & Billing systems
AI/ML & Automation in operations
Enterprise Architecture Governance
Stakeholder & executive communication

Preferred Certifications

TOGAF TM Forum ODA AWS/Azure/Google Cloud Platform

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91091604
Position Id: 2026-3858
Posted 5 hours ago

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