Job#: 3037428 Job Description: Data Center Technician IILocation: 6431 Longhorn Dr, Irving, TX 75063 (Las Colinas)
Work Model: 100% onsite (no remote)
Duration: 3-month contract to hire (must convert to FTE)
Salary Target: $70K - 80k
OverviewThe Data Center Technician II supports the day-to-day operations of UTSW's Data Center Services organization, focusing on physical server infrastructure, incident response, and execution of data center work orders within a mission-critical healthcare environment.
This is a
hands-on, operational role requiring strong troubleshooting skills, server administration experience, and the ability to work in a 24/7 data center environment supporting critical infrastructure.
Key ResponsibilitiesData Center Operations & Infrastructure- Monitor and respond to failures across power, hardware, network, and facility systems
- Analyze alerts/events and determine root causes
- Execute work orders and implement infrastructure upgrades
- Perform hardware diagnostics, troubleshooting, and remediation
- Maintain awareness of data center standards and best practices
Incident Management- Respond to incidents in a timely manner and restore service
- Track issues and document remediation
- Troubleshoot hardware and infrastructure issues
- Support operational continuity in a high-availability environment
Infrastructure Deployment & Cabling- Install and route Ethernet and fiber cabling
- Support server installs, decommissions, and infrastructure changes
- Assist with physical data center operations
Inventory & Asset Management- Perform shipping/receiving of equipment
- Maintain asset tracking and inventory accuracy
- Support audits and equipment verification
Collaboration & Support- Partner with technicians, engineers, and IT teams
- Communicate with internal customers and stakeholders
- Support ongoing projects and operational improvements
Required QualificationsExperience- 2-3+ years of data center or server/infrastructure support
- Hands-on experience with server hardware
- Experience in troubleshooting and diagnostics
- Experience working in operational or infrastructure-heavy environments
Technical Skills- Server administration (Windows required; Linux exposure a plus)
- Ability to read logs and troubleshoot server issues
- Hardware diagnostics and remediation
- Basic networking and cabling (fiber + ethernet)
- Incident response and root cause analysis
- Asset management and documentation
Preferred- Data center environment experience
- Enterprise server environment exposure
- Associate's degree in a technical field (or equivalent experience)
Working Environment- 100% onsite role
- 24/7 data center environment with shift flexibility required
- May include evenings, weekends, holidays, and on-call/paging
- Supports a mission-critical healthcare infrastructure
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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