We are looking for AV Technician for our client in Austin, TX.
Job Title: AV Technician
Job Location: Austin, TX
Job Type: Contract
Job Overview:
Pay Range $30.19hr - $35.19hr
Requirement/Must Have:
- Bachelor s degree in computer science, Information Systems, or related field, or equivalent work experience.
- Typically has 5 to 7 years of related work experience.
- Proficient in Microsoft 365 applications including Microsoft Teams, PowerPoint, and Outlook.
- Basic understanding of networking and network protocols.
- Extensive knowledge of video infrastructure and endpoint equipment.
Responsibilities:
- Operate, maintain, and upgrade video conferencing equipment.
- Utilize ServiceNow for incident tracking, service tickets, and change requests.
- Provide video conferencing event planning production packets.
- Troubleshoot and resolve video conferencing and event service incidents.
- Schedule, setup, and disconnect video conferences for meetings.
- Conduct equipment audits as necessary.
- Follow defined processes and ensure adherence by the team.
- Produce Run of Show documents and attendance reports.
- Collaborate with operations and support teams to improve efficiencies.
- Partner with the software engineering team to develop internal video monitoring tools.
Nice to Have:
- Familiarity with media encoders similar to Wirecast and OBS.
- Experience with Zoom Meetings and Webinar, Teams Meetings, and Cisco WebEx.
- Basic scripting or web-development aptitude (e.g., Python or JavaScript).
Skills:
- Strong time management, prioritization, and analysis skills.
- Strong written and verbal communication skills.
- Ability to communicate effectively with stakeholders.
- Comfort working with data-driven monitoring and reporting.
Education and Experience:
- Advanced technical knowledge of audio-visual equipment setup and troubleshooting.
- Experience operating audio and video equipment for live events.
- Interest in automation and continuous improvement.
Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
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