Skills Requested for Role: R2R - Record to Report
Additional Details for Role: Oracle Record-to-Report (R2R) Functional Track Lead
Role Summary:
We’re hiring an experienced Oracle Record-to-Report (R2R) Functional Lead (Manager) to oversee post-production support across R2R processes in Oracle Financials Cloud. This role coordinates L2/L3 support, serves as the escalation point for complex close/accounting issues, and drives operational improvements—consistent with the Operate Support/Track Lead JD pattern in the attached file.
Key Responsibilities
• Lead functional support delivery across all R2R modules (Period close, Subledger-to-GL accounting, Reconciliations, and Financial Reporting, GL, Cash Management, Fixed Assets, Lease Management, Oracle Projects - Costing & Billing, Oracle ARCS, FCCS, EDMCS, EPM/Narrative Reporting).
• Own incident triage/resolution for P1/P2 production issues; drive root-cause analysis and prevention of recurring issues.
• Coordinate L2/L3 work across functional resources; ensure consistent incident/problem/change management practices.
• Monitor and support integrations, interfaces, and batch jobs (e.g., FBDI/APIs/OIC), including error handling and reprocessing.
• Manage quarterly Oracle Cloud update readiness (impact assessment, regression testing coordination, production validation).
• Maintain runbooks/SOPs/knowledge articles and provide operational reporting (SLA, backlog, recurring-issue trends).
Required Qualifications
• 8+ years Oracle Financials experience with deep R2R expertise (e.g., GL, SLA/accounting flows, close/reporting).
• Proven experience leading Oracle Cloud production support/Operate (L2/L3), including complex cross-functional incident management.
• Strong stakeholder communication and documentation skills (runbooks, SOPs, RCA).
Preferred / Nice-to-Have
• ITIL support processes; ServiceNow/Jira.
• OTBI/BI Publisher reporting validation and close reporting reconciliation experience
What Success Looks Like (first 90 days)
• Stabilize R2R support and reduce recurring close blockers through RCA and monitor improvements.
• Stand up/refresh R2R runbooks and establish structured governance + operational reporting cadence.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10299352
- Position Id: 26-01442
- Posted 10 hours ago
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