Experience
• 5+ years of hands‑on experience with SAP APM / SAP Commissions (Callidus ICM)
• Proven experience delivering SAP APM solutions in complex enterprise environments
Required Skills
• SAP Agent Performance Management (APM) / SAP Commissions (Callidus ICM)
• SAP APM configuration and implementation
• Groovy scripting
• SQL / PL‑SQL development
• SAP APM data integrations and touchpoints
• Jasper Reports
• Technical documentation
Nice‑to‑Have Skills
• SAP Agent Connection
• ETL tools (Informatica, DataStage, SSIS, or similar)
• Python
• Experience working with offshore/onshore delivery models
Technology
• SAP APM / SAP Commissions (Callidus ICM)
• Groovy
• SQL / PL‑SQL
• Jasper Reports
Responsibilities
• Design, build, and enhance SAP APM / SAP Commissions solutions independently
• Analyze business requirements and translate them into technical solutions
• Write and maintain Groovy scripts and SQL queries to support SAP APM functionality
• Develop, maintain, and troubleshoot SAP APM reports, including Jasper Reports
• Support and manage SAP APM integration touchpoints with upstream and downstream systems
• Identify, troubleshoot, and resolve defects and production issues efficiently
• Review and analyze large data volumes to validate accuracy and system performance
• Produce and maintain clear technical documentation aligned with functional requirements
• Collaborate with offshore teams by providing technical guidance and implementation specifications
• Mentor junior team members and support faster issue resolution
• Work directly with customers to respond to ad‑hoc technical inquiries and support needs
• Ensure solutions follow organizational standards, best practices, and compliance requirements
Qualifications
• Strong hands‑on SAP APM / SAP Commissions technical expertise
• Demonstrated ability to work independently in a delivery‑focused technical role
• Strong analytical and problem‑solving skills
• Ability to communicate effectively with both technical and non‑technical stakeholders
• Experience working in fast‑paced, customer‑facing environments
• Detail‑oriented with a focus on data accuracy and documentation