Marion, Iowa
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Today
Description We're seeking a Tier 1 Help Desk Support professional to join a collaborative IT team. This role will provide frontline technical support, troubleshoot hardware and software issues, and assist end users with day-to-day technology needs. Responsibilities: Respond to and resolve Level 1 support ticketsTroubleshoot Windows, hardware, software, and user access issuesEscalate complex issues to higher-level IT staffProvide hands-on desktop and end-user supportDocument issues and resolutio
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