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NICE CXone IVR consultant

GLOBAL VISSE INC

•

Fort Mill, South Carolina, USA

Contract

NICE CXone IVR consultant Location - Fort Mill, SC (Charlotte) - [100% Onsite] Timing Until 8 pm EST Contract 6 Months Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentimen
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Posted 9 hours ago | Updated 9 hours ago

Senior Software Engineer - NICE CXone

Toyota Motor North America

•

Plano, Texas, USA

Full-time

Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us. An important part of the Toyota family is Toyota Financial Services (TFS), the finan
Posted 41 days ago | Updated 11 hours ago

Genesys Developer .

ATA ANALYTIQ LLC

•

Remote

Third Party, Contract

Client: SMUD Role: Genesys Developer. Remote 6 + Months SCOPE OF WORK: SMUD s Unified Communication and Collaboration team is seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on a
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Posted 3 hours ago

NICE CXone IVR consultant || Fort Mills SC (Charlotte NC) - Onsite

Saven Technologies

•

Fort Mill, South Carolina, USA

Contract

NICE CXone IVR consultant Location - Fort Mill, SC (Charlotte) - [100% Onsite] Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Responsibilities: 1. Design
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Posted 1 day ago

NICE CXone IVR consultant immediate need for Onsite at SC/NC for longterm Contract!!!

Nam Info Inc

•

Charlotte, North Carolina, USA

Full-time, Contract, Third Party

Dear Partners, Hope you are doing well. Please find the Job description. Kindly share resume along with contact details and expected bill rates on C2C and send it to Role : NICE CXone IVR consultant Location : Fort Mills SC (Charlotte NC) ( 100% Onsite all 5 Days) Duration : Longterm Required Skills: Must Have 8+ years of experience in leading CCaaS platform such as NICE CXONE(ACD, IVR, Studio, WEM, QM). Optional : 3+years of hands-on development background with java/springboot/APIs Option
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Posted 1 day ago | Updated 8 hours ago

Genesys Developer

Technet

•

Remote

Contract, Third Party

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver
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Posted 5 hours ago

IT Helpdesk Support Technician

TEKsystems c/o Allegis Group

•

Grand Rapids, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its
Posted 2 days ago | Updated 11 hours ago

IT Helpdesk Support Technician

TEKsystems c/o Allegis Group

•

Lansing, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its
Posted 2 days ago | Updated 11 hours ago

7098 - Genesys Cloud CX Developer (Must reside in the Sacramento area to be considered)

Staff Tech

•

Sacramento, California, USA

Contract

Job Description: A public sector communications technology team is seeking a Genesys Cloud CX Developer to support ongoing enhancements and integrations related to contact center technologies. This includes work with IVR/Chatbot interaction flow development, digital messaging, and related reporting enhancements. This role is ideal for a developer with strong hands-on Genesys Architect experience and a solid understanding of contact center operations. Responsibilities: Develop and maintain intera
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Posted 4 hours ago

Senior Genesys Developer

Infojini

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California, USA

Contract, Third Party

Summary We are seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliverables of prioritized Genesys enhancements request
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Posted 3 hours ago

Senior Engineer - Platform, Network Services

OneMain Financial

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Baltimore, Maryland, USA

Full-time

We are seeking a CCaaS Senior Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our CCaaS (Contact Center as a Service) solutions. The ideal candidate will have in-depth experience with Workforce Management (WFM), Customer Relationship Management (CRM) systems, call recording solutions, dialers, reporting tools, API integrations, and a working knowledge of Avaya PBX systems. This role requires strong technical expertise, proje
Posted moments ago

Lead Engineer, Platform, Network Services

OneMain Financial

•

Evansville, Indiana, USA

Full-time

We are seeking a CCaaS Lead Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our CCaaS (Contact Center as a Service) solutions. The ideal candidate will have in-depth experience with Workforce Management (WFM), Customer Relationship Management (CRM) systems, call recording solutions, dialers, reporting tools, API integrations, and a working knowledge of Avaya PBX systems. This role requires strong technical expertise, project
Posted moments ago

Lead Engineer, Platform, Network Services

OneMain Financial

•

Matthews, North Carolina, USA

Full-time

We are seeking a CCaaS Lead Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our CCaaS (Contact Center as a Service) solutions. The ideal candidate will have in-depth experience with Workforce Management (WFM), Customer Relationship Management (CRM) systems, call recording solutions, dialers, reporting tools, API integrations, and a working knowledge of Avaya PBX systems. This role requires strong technical expertise, project
Posted moments ago

Lead Engineer, Platform, Network Services

OneMain Financial

•

Irving, Texas, USA

Full-time

We are seeking a CCaaS Lead Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our CCaaS (Contact Center as a Service) solutions. The ideal candidate will have in-depth experience with Workforce Management (WFM), Customer Relationship Management (CRM) systems, call recording solutions, dialers, reporting tools, API integrations, and a working knowledge of Avaya PBX systems. This role requires strong technical expertise, project
Posted moments ago

Lead Engineer, Platform, Network Services

OneMain Financial

•

Baltimore, Maryland, USA

Full-time

We are seeking a CCaaS Lead Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our CCaaS (Contact Center as a Service) solutions. The ideal candidate will have in-depth experience with Workforce Management (WFM), Customer Relationship Management (CRM) systems, call recording solutions, dialers, reporting tools, API integrations, and a working knowledge of Avaya PBX systems. This role requires strong technical expertise, project
Posted moments ago

Network Tools System Administrator

Electronic Consulting Services, Inc (ECS Federal)

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Albuquerque, New Mexico, USA

Full-time

Job Description ECS is seeking a System Administrator - Network Tools professional to support a major national laboratory, in Albuquerque, NM . The department this position supports provides world class IT Infrastructure service for the end users in support of the mission and national security. They will be responsible for providing modern telecommunications systems for data, telephone, wireless LAN, RF Microwave, and encryption capabilities with emphasis on securing and protecting the client's
Posted 7 days ago | Updated 11 hours ago

IT Engineer Infrastructure - Voice, Data Network Infrastructure, Cisco Unified Communications

Kaiser Permanente

•

Walnut Creek, California, USA

Full-time

Job Summary: Serves as a liaison with business partners, solutions, and enterprise architects to define and understand target strategies. Collaborates with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Develops and modifies solutions by identifying technical solutions to business problems. Provides consultation and technical advice on IT infrastructure planning, engineering, and architecture for assigned system
Posted 17 days ago | Updated 2 hours ago

Telecom Engineer

Kforce Technology Staffing

•

Rocklin, California, USA

Third Party, Contract

RESPONSIBILITIES: Kforce has a client in Rocklin, CA that is seeking a Telecom Engineer. Responsibilities: * Use your hands-on abilities, working side by side with our people to get things done * Analyze telecom problems and needs (e.g., interference, intelligibility, clarity, etc.) to determine the most appropriate means of reducing, eliminating, and/or avoiding current and future problems and improving communications * Ensure that telecom documentation (diagrams, MOPs, etc.) is kept current *
Posted 9 days ago | Updated moments ago

Public Safety Emergency Communications Senior Engineer

Spruce Technology Inc.

•

Brooklyn, New York, USA

Full-time, Contract

The NYC Office of Technology and Innovation is seeking a Public Safety Emergency Communications Senior EngineerScope of Services: Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment. Configure and test Emergency Communications network infrastructure. Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York City's Public Safety Answering Centers. Techni
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Posted 33 days ago | Updated moments ago

CRM Lead - Oracle Service Cloud (OSC)

TechDigital Corporation

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Remote

Third Party, Contract

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud c
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Posted 15 days ago | Updated 15 days ago