ACD jobs

Mainframe Application Programmer Analysts Location: Charleston WV (Day 1 onsite)

Charleston, West Virginia

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5d ago

Position: Mainframe Application Programmer Analysts Location: Charleston WV (Day 1 onsite) Purpose & Scope WV DMV needs on-site only Mainframe Application Programmer Analysts (Charleston, WV).Open-end services contract, hourly rate basis.At least 2 analysts needed immediately, with potential for more.Remote work NOT allowed.Core Services Application analysis, coding, maintenance, enhancements, and support for DMV Driver Systems.Must handle AAMVA CDLIS modernization, ACD code integration, FMCSA r

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Contract, Third Party

Depends on Experience

NICE Architect/Lead

Hybrid in Charlotte, North Carolina

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Today

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like, where you ll be supported and inspired bya collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Key Responsibilities: Design and implement call flows using NICE CXone Studio, including ACD, IV

Full-time

Depends on Experience

IT Helpdesk Support Technician (3rd Shift Onsite Roles)

Ann Arbor, Michigan

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Today

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its

Full-time

USD 16.00 - 22.00 per hour

Telecom Engineer

Orlando, Florida

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Today

Software Guidance & Assistance, Inc., (SGA), is searching for a Telecom Engineer for a Contract assignment with one of our premier Hospitality clients in Orlando, FL. * Open to remote* Responsibilities: This position provides engineering support and consultation for the design, development and implementation of technical solutions within the company's telephony and contact center telecommunications environments within a complex multi-location, multi-national, and multi-vendor infrastructure

Contract

USD 58.00 - 60.45 per hour

Cloud Developer - AWS Connect

Pikesville, Maryland

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Today

Job Title: Cloud Developer - AWS Connect Location: Woodlawn, Maryland Type: Contract-to-Hire Work Model: Onsite Security Clearance: Must be able to obtain and maintain a Public Trust clearance Citizenship Requirement: U.S. Citizenship required Position Overview We are seeking a skilled AWS Cloud Developer to support a large-scale federal agency focused on delivering essential health and human services to millions of Americans. This is a high-impact role that combines cloud engineering with m

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Full-time

Manager of Voice Networks/Telecommunications (Cisco experience required) - hybrid - onsite 1-3 days a week

Hybrid in Los Angeles, California

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Today

The Manager, Voice Networks manages the staff responsible for major technology projects, Facility Master Plan moves, new construction, cabling and design/implementation of all telecommunications projects. This role is responsible for the development and analysis of complex technology RFPs and vendor management, including the development of benchmark measurements of performance for all areas within the identified scope of responsibility. The Manager is responsible for the development of all requi

Full-time

170-190K

Voice (VoIP) Specialist

Minneapolis, Minnesota

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Today

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

Associate Creative Director, Skincare

San Francisco, California

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Today

Job#: 2086752 Job Description: Position: Associate Creative Director (ACD), Skincare - Contract (Maternity Leave Coverage) Location: Remote or Hybrid (San Francisco-based preferred). Candidates must be able to work remotely, be available for in-office collaboration if hybrid, and travel for on-set production as needed. Duration: Oct 2025 - April 2026 Commitment: Full-time Contract Marketing Our clients Marketing team is a fast-paced, collaborative group of creatives and strategists focused on

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Full-time

Need - Contact Center Engineer with Five9 - 12+ Months - Chicago, IL - PK

Chicago, Illinois

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20d ago

Title : Contact Center Engineer with Five9 Location : Cook County, Chicago, IL Duration : 12+ Months Rate : OPEN Visa Status : ANY In-Person Interview : No Relevant Experience (in Yrs.) : 10+ Detailed Job Description: Experience of Contact Center systems such as Contact Routing and CTI, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Call Recording, Workforce Management and Quality Assurance for multi-channel contact management of voice, email, chat, SMS messaging, etc. t

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Contract

Depends on Experience

ACN Software Engineer, FLRAA Digital Sustainment, Huntsville, AL

Huntsville, Alabama

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Today

We're more than aviation experts, we're pioneers. We challenge what's possible. From breaking the sound barrier to advanced tiltrotor systems. Today, Bell is shaping the future of aviation through specialized engineering. And we want you! The MV-75 Future Long Range Assault Aircraft (FLRAA) is the Premier Vertical Lift military program in the world. Bell's MV-75 FLRAA aircraft will become the Army's primary assault aircraft for the next 30 years, sunsetting UH-60 Blackhawk helicopters and advan

Full-time

L2 Service Desk Engineer

Irving, Texas

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Yesterday

L2 Service Desk Engineer 6+ Month Contract Irving, TX We have an exciting new job opening for a Level 2 Service Desk Engineer. This individual will work on-site at our global clients North American headquarters in Irving, Texas. Under the guidance and direction of the IT Service Desk Manager, this position will be responsible for providing both level 1 and level 2 phone support solvingtechnical problems that arise within our user community. RESPONSIBILITIES Provides primary 1st tier phone supp

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Contract

Depends on Experience

IT Support Specialist

Fairfax, Virginia

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Today

IT Support Specialist Full-time Telework ship We are looking for an IT Support Specialist to join our team in support of the Enterprise Services program. This is a great opportunity for a night owl who thrives in a fast-paced, customer-focused environment. Job Description: Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to customer problems, issues, requests. As the ent

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Full-time

Telephony Delivery Project Manager

Remote

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Yesterday

Immediate need for a talented Telephony Delivery Project Manager. This is a 12+months contract opportunity with long-term potential and is located in Stuart FL (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-85483 Pay Range: $75 - $80/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Lead the full lifecycl

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Contract

$75 - $80

Genesys Cloud Architecture

Remote or Hybrid

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Today

Job Title: Genesys Cloud Architecture Remote Position Contract: 6+ Months & extendablePay Rate - $55/hr - $57/hr on W2/Danta Technologies payroll (OR) $70/hr on C2C (Corporation-To-Corporation)Experience: 8+ Years in Genesys Contact Center Education Requirements Any Graduate (Bachelor's degree in IT or related field preferred). Certifications Mandatory: Google Cloud Platform Certification Preferred: ITIL Foundation Soft Skills Excellent verbal and written communication skills. Strong docume

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Contract

$55 - $57 hr

Genesys Cloud Architecture

Raritan, New Jersey

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Today

Soft Skills requirements 1. Excellent communication and conversation skills (Verbal and Written) 2. Good documentation skills 3. Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: 1. Google Cloud Platform (Mandatory) 2. ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience o

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Contract

Lead Java Full Stack Developer

Georgia

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Today

Job Title: Lead Java Full Stack Developer Job Summary: We are seeking an experienced ACD Administrator LD with 6 to 9 years of experience to join our dynamic team. The ideal candidate will have a strong background in Spring Boot, Angular 2 - 8, and Core Java. This hybrid role requires excellent technical skills and the ability to work effectively in a collaborative environment. The position offers a day shift schedule with no travel required. Experience: 6 - 9 years Required Skills: Technical Sk

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Third Party, Contract

Nice InContact CXone resource

Lansing, Michigan

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Today

In person interview needed. Onsite from day 1 Location: Lansing, MI Duration: 12- 12+ months (High Possibility of Further Extensions) Responsibilities Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subje

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Third Party, Contract

$$70/hr

AWS Connect Developer and Tester

Milford Mill, Maryland

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Yesterday

Please Note:- Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week. Position Description: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes. Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications. Support and enhance existing p

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Contract

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